JSOC Analyst

Posted Yesterday
Be an Early Applicant
Redwood City, CA, USA
In-Office
36-36 Hourly
Junior
Security • Cybersecurity
The Role
Monitor multiple security information streams (alarms, CCTV, access controls, communications), investigate incidents, dispatch responses, coordinate advisories, and support risk mitigation and client assistance across shifts.
Summary Generated by Built In

About the role:

The JSOC Analyst I is responsible for applying best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the client's people, assets, and reputation. The JSOC Analyst I monitors multiple streams of security information, including emails, phone calls, alarms, camera systems, and other access control technologies. The JSOC Analyst I dispatches incident responses via radio and telephone and provides general assistance to client employees, vendors, and guests.

In this role, your responsibilities will be:

  • Conduct monitoring functions on a wide range of issues pertaining to global security such as petty and violent crime trends, disruptive protests, weather conditions, natural disasters, travel issues, reputational concerns, and socio-economic dynamics
  • Engage in proactive efforts to mitigate risk and inform field personnel of operational concerns in advance
  • Investigate alarms and respond by sending patrol or alerting Emergency Services as needed
  • Coordinate response by distribution of advisories and other communications
  • Follow procedures for managing a variety of issues, from minor incidents handled at the local level to global crises
  • Perform other related duties as required
Qualifications

As a candidate you must have:

  • High school diploma or GED or equivalent experience
  • 1-2 years of corporate security or GSOC/JSOC environment experience
  • Proficiency in PC and iOS hardware and software including word processing, data analysis, presentation, and mapping programs
  • General knowledge of security systems including alarm monitoring, electronic access control, and CCTV
  • Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
  • Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed
  • Must complete and maintain state guard certification as prescribed by presiding state law, as well as client-requested certifications; all documentation and fees are the responsibility of the employee unless otherwise noted
     

We offer:

  • Health, Dental, Vision, and 401k for eligible employees
  • Paid Time Off including Sick/Safe Time
  • A dynamic and challenging work environment with opportunity for growth
     

Security Industry Specialists, Inc. is an Equal Opportunity Employer

Skills Required

  • High school diploma or GED or equivalent experience
  • 1-2 years of corporate security or GSOC/JSOC environment experience
  • Proficiency in PC and iOS hardware and software including word processing, data analysis, presentation, and mapping programs
  • General knowledge of security systems including alarm monitoring, electronic access control, and CCTV
  • Dependable team player with business maturity and enthusiasm and ability to deliver high level of customer service
  • Flexibility to work any shifts on any day of the week and willingness to assist the team when needed
  • Complete and maintain state guard certification and client-requested certifications (employee responsible for documentation and fees unless noted)
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The Company
HQ: Culver City, CA
5,000 Employees
Year Founded: 1999

What We Do

Security Industry Specialists, Inc. (SIS) provides innovative and customized security solutions and services for people, assets, and facilities, catering to Fortune 500 companies, international events, and high-profile clients.

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