JRSS Operations Manager

Posted 2 Days Ago
Be an Early Applicant
Scott Air Force Base, IL
87K-157K Annually
Senior level
Information Technology • Software
The Role
The JRSS Operations Manager will oversee a team of network engineers in a 24x7 Global Network Support Center, manage technical operations, ensure process adherence, and provide situational awareness on issues affecting DoD networking systems while supervising contractor personnel.
Summary Generated by Built In

Leidos has an opening for a Joint Regional Security Stack (JRSS) Operations Manager located at Scott, AFB.

PROGRAM SUMMARY:
Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. In this position you will oversee a team of network engineers operating a complex system of systems in a very dynamic and challenging environment supporting all agencies within the Department of Defense. 


PRIMARY RESPONSIBILITIES:

  • Responsible for leading a team of diverse network support professionals 

  • Oversee contractor and sub-contractor support staff for the DISA-provided services in our 24x7 Global Network Support Center (GNSC) located at Scott AFB.

  • Assist in delivering direct technical support to government customer. 

  • Work closely with the other functional managers and senior NOC management to ensure cross functional processes and procedures are monitored and adhered to. 

  • Provide situational awareness to government customer on issues impacting the DoD networking systems and ensures GSMO leadership is aware of highly visible network outages.

  • Ensure efficiency by identifying areas of improvement and recommending procedural changes that enables the Government to attain integrated outcomes that are effective. 

  • Mitigate risks by ensuring staff meet and exceed contractual requirements by directly interacting with operations team. 

  • Assign tasks to contractor personnel, supervising on-going technical efforts, and managing contract performance identified by the customer.

BASIC QUALIFICATIONS:

  • Bachelor's degree in a relevant technical discipline with 8+ years of overall related experience; Specific experience, education and training may be considered in lieu of degree.

  • Prior experience overseeing staff to include NOC Analysts, Subject Matter Experts, and Network Engineers in a 24x7x365 environment and diverse Network technologies. 

  • Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) prior to start date.

  • Ability to work in a 24/7 operation.

  • Understanding of networking fundamentals including routers, switches, firewalls and Intrusion Protection Systems.

  • Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.

PREFERRED QUALIFICATIONS:

  • ITIL certification.

  • Prior NOC experience.

  • Experience with Juniper, Palo Alto, and Cisco devices.

  • Understanding of Government Network Operations.

Original Posting Date:2024-11-14

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Top Skills

Networking
The Company
Alexandria, VA
27,104 Employees
On-site Workplace

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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