We are looking for individuals with a passion for technology and the desire to work in a team environment with many talented technology professionals. Network Doctor is an IT managed services firm where company culture and teamwork is a part of our DNA. Successful interns will develop a tremendous amount of real-life experience in network administration, technology solutions, client communications, and business automation.
Our firm provides IT support for businesses in the NY-metro area, working with hundreds of businesses across a diverse range of industries. Internships typically run +/-8 months. Employment opportunities may ensue depending on your success in the position and employment availability at the end of the internship period. The candidate should be a motivated individual looking to work in a fun, collaborative and fast-paced atmosphere. Responsibilities will be diverse and require personal judgment. The team member would work from our Englewood Cliffs, NJ office daily and when needed travel onsite to our clients.
Job Responsibilities and Duties
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Provide technical support to clients via phone, email, via remote assistance as well as onsite.
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Assist with the installation, configuration, and maintenance of hardware and software systems.
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Monitor and troubleshoot client networks, servers, and infrastructure components.
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Collaborate with senior engineers to implement IT solutions tailored to clients' needs.
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Assist with documentation, including network diagrams, system configurations, and client communications.
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Participate in team meetings, training sessions, and professional development activities.
Required:
- Strong interest in IT, networking, and systems administration.
- Basic knowledge of Microsoft Windows Server, Active Directory, and Office 365.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work well independently and as part of a team.
- Must be organized, detail oriented, and responsible
Preferred:
- Pursuing a Bachelor's degree in Computer Science, Information Technology, or related field.
- Industry certifications like CompTIA A+, Network+, Microsoft AZ-900.
- Customer service experience
Skills Required
- Strong interest in IT, networking, and systems administration
- Basic knowledge of Microsoft Windows Server
- Experience with Active Directory
- Experience with Office 365
- Familiarity with TCP/IP, DNS, DHCP
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Organized, detail oriented, and responsible
- Pursuing a Bachelor's degree in Computer Science, IT, or related field
- Industry certifications (CompTIA A+, Network+, Microsoft AZ-900)
- Customer service experience
What We Do
Network Doctor is a leading IT company in New Jersey specializing in Managed IT Services, IT Support, Managed Cybersecurity, Cloud Solutions, and IT Consulting. They provide comprehensive outsourced IT solutions and proactive monthly services—including monitoring, help desk, and backup—designed to minimize downtime and secure systems for a variety of businesses through a multi-layered cybersecurity approach.
