Jobs at Network Doctor

Provide onsite white-glove desktop, network, and infrastructure support for executives; troubleshoot Google Workspace and Microsoft 365; collaborate with remote teams for escalations and projects; assist with migrations, network design, disaster recovery; maintain ticketing, documentation, and asset inventory in ConnectWise while ensuring IT best-practices and security compliance.

Support Client Management by communicating with clients, scheduling meetings, assisting with proposals, onboarding, and analyzing service/financial data. Assist marketing with content creation, social media visuals, photography, video editing, and promotional materials.

Design and implement hybrid Azure and on-prem infrastructure projects including AD and file server migrations, virtualization (VMware/Hyper-V), networking, SAN/NAS storage, VDI, Microsoft 365 migrations, backup/DR, documentation and client-facing delivery.

Work directly with SMB clients to discover operational inefficiencies and design incremental AI and automation solutions deliverable in 30–90 days. Lead client workshops, define scopes and SOWs, quantify ROI, build repeatable service offerings, evaluate emerging tools, and present business-focused recommendations to leadership.

Provide L2 escalation support for MSP clients: troubleshoot and maintain Windows servers, AD/GPO, networking, firewalls, backups, Microsoft cloud services (Azure/365/Intune), email security, and vendor hardware. Guide L1 engineers, document procedures, assist project engineers, and occasionally perform onsite work in the NYC metro area.