Jr Solution Specialist

Reposted Yesterday
Be an Early Applicant
3 Locations
In-Office
Entry level
Healthtech
The Role
Supports solution implementations by coordinating milestones, gathering requirements, creating and executing test cases, maintaining validation quality, and developing documentation and training materials. Collaborates with customers, engineering, product development, and project management teams to improve platform functionality, integrations, implementation practices, and production support processes.
Summary Generated by Built In
Internal Job Description

Job Overview
Entry-level professional individual contributor who works under close supervision.
Problems faced are routine.

Essential Functions
• Works with Start Up lead to identify key project milestones and implementation timelines.
• Builds, documents and maintains new and existing customer-centric business critical solutions.
• Understands business requirements and creates test cases based on Scenarios identified 
• Executes Test cases as per agreed timelines 
• Ensures quality control during implementation and execution of the validation plans.
• Builds Site and Subject facing documentation and training materials for the implemented solutions.
• Trains internal stakeholders on the implemented solutions, as required
• Contributes towards building implementation and integrations best practices and the knowledge base.
• Collaborates with the product development team to help improve and expand core platform functionality.
• Has working knowledge of support processes and working in production environment.
• Works with engineering and project management teams to identify key project milestones and implementation timelines.

Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
• Experience working with external customers to gather technical requirements
Pref
• Working knowledge of software development processes and methodologies Req
• Knowledge of the clinical trial / pharmaceutical domain Pref
• Powerful work ethic with a focus on customer satisfaction Intermediate
• Strong customer facing and presentation skills Intermediate
• Process documentation skills Intermediate
• Validation documentation and execution skills
Intermediate
• Technical troubleshooting and documentation skills Intermediate

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills Required

  • Bachelor's degree in Computer Science, a related field, or equivalent experience
  • Experience working with external customers to gather technical requirements
  • Working knowledge of software development processes and methodologies
  • Knowledge of the clinical trial or pharmaceutical domain
  • Strong work ethic with a focus on customer satisfaction
  • Strong customer-facing and presentation skills
  • Process documentation skills
  • Validation documentation and execution skills
  • Technical troubleshooting and documentation skills

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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