The Role
Gather and document client requirements as user stories with acceptance criteria. Coordinate stakeholders, prioritize tasks, run project kickoffs, track delivery with Scrum, conduct UAT, manage client relationships, update knowledge base, and provide regular project updates.
Summary Generated by Built In
TECHNICAL PROJECT SCOPING & COORDINATION
- Gathers client requirements for any development/technical projects.
- Documents the User Requirements (as User Stories) and defines the User Acceptance Criteria.
- Works with key stakeholders to prioritize tasks and tickets.
- Properly cascades the requirement, and any other changes thereafter, to the different internal teams for production.
- Spearheads project kickoff to ensure proper cascade and assignment of resources.
- Provide clear and regular updates on projects to internal and external stakeholders.
- Coordinates with the Scrum Master to ensure the timely and successful delivery of projects.
- Coordinates with the client for content/data collection for the project as well as creative/design approval Coordinates with the creative team for UI/UX changes.
- Updates the Knowledge Base System for any updates about the project for proper documentation.
SOFTWARE TESTING AND CLIENT ACCEPTANCE
- Checks software readiness by ensuring that the user acceptance criteria is met.
- Conducts user acceptance tests with the client. Ensures that product delivery is complete, and within scope. TECH INSIGHTS Works with the accounts team for pitches and new requirements.
- Seeks out data-driven trends and identifies key consumer insights to shape technical strategy.
- Constantly strives to deepen understanding of new technologies to stay attuned to what’s new and what’s possible.
- Understand different platforms to discern advantages and limitations.
CLIENT SERVICING AND STAKEHOLDER MANAGEMENT
- Build and manage long-term relationships with a portfolio of clients through exceptional service on a day-to-day basis.
Requirements
- A bachelor’s degree in IT, computer science, management, or other related fields.
- At least 1-2 years experience in business/system analysis, product owner, or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Excellent documentation skills.
- Fundamental technical, analytical, and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top performing teams.
- A history of leading and supporting successful projects.
- Must be willing to report on a Hybrid setup (once to twice a week) in our office in Quezon City
Benefits
DIGITAL WORK MADE REFRESHING FOR YOU
Digital isn’t the easiest industry to be part of — it’s always on and always evolving. The client pressure is real, but with the right support and programs in place, you’ll know you’ve got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.
BEST SUPPORT FAM
BEST SUPPORT FAM
- Immerse in a supportive atmosphere with uplifting mentors and teams.
- Vibe with us through monthly employee programs and events
- Get recognized for your hustle – we celebrate wins
DIGITAL 1ST PRODUCTIVITY
- Level up on efficiency through Digital 1st equipment, tools, and systems.
- Boost your skills with in-house learning programs and company-sponsored training.
- Stay agile by adhering to SCRUM and Agile methodologies and rituals.
FULFILLING BREAKTHROUGHS
- Own your career path with regular appraisals and growth opportunities.
- Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms.
- Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.
- Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.
Skills Required
- Bachelor's degree in IT, computer science, management, or related field.
- At least 1-2 years experience in business/system analysis, product owner, or related field.
- Exceptional analytical and conceptual thinking skills.
- Ability to influence stakeholders and work closely to determine acceptable solutions.
- Excellent documentation skills.
- Fundamental technical, analytical, and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top performing teams.
- History of leading and supporting successful projects.
- Willingness to work hybrid and report to the Quezon City office once to twice a week.
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
SVEN is a digital-first agency that helps brands connect with consumers through human insights, creative strategy, technology, and AI. Its services span brand and business strategy, campaign programs, media and performance, data and analytics, website and digital transformation, online-to-offline tools, extended realities, metaverse experiences, artificial intelligence, video, streaming, and animation. The agency focuses on meaningful, impactful digital experiences and measurable brand growth.
