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City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
Charlotte, NC, USA
Hybrid
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Jobs//Hybrid//Charlotte, NC//Developer + Engineer//

Jr. Full Stack Engineer (Contact Center Technologies)

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Employer Provided Salary: 78,970-126,140 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

FULL STACK ASSOCIATE ENGINEER
WHAT IS THE OPPORTUNITY?
As a member of the Digital Technologies Group, the Associate Full Stack Engineer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and Azure cloud platform. The group is continuously working to improve our Agile, Engineering, and DevOps practices and this role will be expected to actively participate in these efforts. At its core, this role requires great problem solving skills and C#/.Net, Java, Python and full stack coding capability. This role will need to effectively communicate, collaborate, and influence engineering and business team members across many projects and departmental boundaries. Under supervision and guidance from Senior Members of the Team or Management, the Associate Full stack Engineer develops both front-end and back-end solutions within an application development team. The Associate Full Stack Engineer is developing professional expertise and continues to acquire higher levels of knowledge and skill in own discipline
What you will do

  • Will assist & participate in the design & development of cross-functional, multi-platform application systems.
  • Writing great quality code with a drive for automated testing and validation based on the You Build You Own (YBYO) model.
  • Perform moderate engineering activities for performance tuning, monitoring, deployment and production support.
  • Participate, Research, influence and implement vendor dependency to simplify the architecture within defined scope
  • Implement, maintain and update CI/CD pipelines on a cloud environment within defined scope.
  • Assist & work with business partners, architects and other groups to identify technical and functional needs of systems based on priority.
  • Collaborate with multiple, enterprise-wide distributed performing teams to deliver new capabilities in business applications.
  • Design and develop API's for Omni-channel clients under technical guidance from senior members of the Team
  • May participate in all other appropriate projects required.


Must-Have*

  • Bachelor's Degree or equivalent
  • Minimum of 1 year experience in system design, administration, application software and operations (school experience accepted) And
  • Minimum of 6 month experience working as a part of a team developing and designing digital products (school experience accepted).


Skills and Knowledge

  • Experience or exposure in JavaScript development frameworks and tooling: Angular, React, VueJS, & Gulp, Grunt, Yarn, etc.
  • Experience with NICE CXone Studio and integrating with APIs, and Salesforce.
  • Experience with Contact Center Technologies leveraging Advanced Voice Recognition, Conversational AI, and Natural Language Processing
  • Experience with UI/UX development & design systems: CSS, Web Components, Less, Sass
  • Experience or exposure in big data and event streaming technologies: Spark, Kafka, etc.
  • Experience or exposure in cloud technologies: Azure (big plus), AWS, OpenStack, etc.
  • Experience or exposure with container and orchestration: Docker, Kubernetes, etc.
  • Experience or exposure in build and CICD technologies: GitHub, BitBucket, Azure DevOps, Maven, Jenkins, Nexus or Sonar
  • Exposure to Agile development concepts
  • Exposure to serverless architectures and computing concepts


Compensation
Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
#CA-AP
#LI-AP

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Prateechi Singh
Data Scientist
TACKLE CHALLENGES
Latitude to shake up a global industry
Prateechi Singh appreciates that City National gives her and her peers space to spark innovation in a way that feels like a startup within the company. “My job requires me to be an investigator,” she said. “There is so much to work on, so much to learn. That’s what makes fintech exciting for me.” While she notes that the banking sector can be slow to adapt to change, Singh said the opportunity to tackle challenges from scratch and figure out how to evolve alongside new technologies like cryptocurrencies is invigorating.
Prateechi Singh appreciates that City National gives her and her peers space to spark innovation in a way that feels like a startup within the company. “My job requires me to be an investigator,” she said. “There is so much to work on, so much to learn. That’s what makes fintech exciting for me.” While she notes that the banking sector can be slow to adapt to change, Singh said the opportunity to tackle challenges from scratch and figure out how to evolve alongside new technologies like cryptocurrencies is invigorating.
My team is very passionate about what we do, and I feel this is the key to success for any project. We try to solve hard problems.
Srikant Vavilapalli
Senior Software Development Manager
WORK HARD, THEN RELAX
A focus on work-life balance
Srikant Vavilapalli said City National Bank’s remote culture is defined by a palpable level of trust between teammates. “We foster open dialogue, which enables me to share expectations and deliverables with my team so that they can execute on time,” he said. Yet this common sense of respect doesn’t just make Vavilapalli’s team more efficient. It also empowers team members to set flexible working schedules. For Vavilapalli, that means he has more time to bond with his daughter or focus on his hobbies, such as cycling and photography.
Srikant Vavilapalli said City National Bank’s remote culture is defined by a palpable level of trust between teammates. “We foster open dialogue, which enables me to share expectations and deliverables with my team so that they can execute on time,” he said. Yet this common sense of respect doesn’t just make Vavilapalli’s team more efficient. It also empowers team members to set flexible working schedules. For Vavilapalli, that means he has more time to bond with his daughter or focus on his hobbies, such as cycling and photography.
I appreciate that our leaders make it a priority to encourage us to take breaks and step away from our desks during the day.
Marj Galapon
Lead Full-Stack Engineer
EVOLVE + INNOVATE
Collaborate with peers and drive progress
A mix of teamwork, autonomy and flexibility offers the perfect environment for Marj Galapon. She appreciates no-meeting Fridays, which allow time to learn something new, and the flexibility to work remotely — even before the pandemic — to avoid spending hours commuting. But perhaps the most transformative element of the engineering culture is the focus on continuous improvement. “We are encouraged to learn new technologies and challenge each other, which motivates us to do better every time,” she said. “City National recognizes all who strive to do their best.”
A mix of teamwork, autonomy and flexibility offers the perfect environment for Marj Galapon. She appreciates no-meeting Fridays, which allow time to learn something new, and the flexibility to work remotely — even before the pandemic — to avoid spending hours commuting. But perhaps the most transformative element of the engineering culture is the focus on continuous improvement. “We are encouraged to learn new technologies and challenge each other, which motivates us to do better every time,” she said. “City National recognizes all who strive to do their best.”
Sometimes I am successful; sometimes I fail — but failure does not stop me from experimenting with new things.

What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.
We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
FSAs allow colleagues to set aside pretax dollars to help pay for medical and/or dependent day care expenses.
Disability insurance
Coverage generally begins the first day of the month following hire date. Short- and long-term disability benefits are available to colleagues to assist with periods of injury or illness.
Dental insurance
Preventive care as well as basic and major dental services are provided through either a preferred provider plan (PPO) or a dental maintenance plan (DHMO).
Vision insurance
Coverage is available for vision exams, contact lenses, glasses and frames.
Health insurance
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life insurance
When you become eligible for CNB Benefits, the company will provide you with basic life insurance equal to 1½ times your annual base salary, up to a maximum of $100,000 of coverage – at no cost to
Wellness programs
Enjoy access to a wide range of health tools and resources, including health screenings, coaching and/or fitness challenges – all kept confidential and secure.
Financial & Retirement
401(K)
401(K) matching
Pretax and Roth 401(k) - the company matches 75% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Performance bonus
Some positions may be eligible for bonus and/or commissions.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Paid volunteer time
Paid holidays
Paid sick days
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications
View full list of perks + benefits
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