The Role
Assist in resolving basic service problems, ensure timely fault resolution, provide solutions aligning with SLAs and safety requirements. Monitor network elements, track outages, handle customer requests, and maintain high customer satisfaction rates through efficient ticket resolution.
Summary Generated by Built In
The Company
What We Do
EarthLink Telecommunication started in 2005 as an Internet service provider. Within just a few years, EarthLink has become the largest Internet service provider in Iraq. We serve every city and town in Iraq, as well as several major cities around the world. EarthLink is not just an Internet service provider; we provide ICT solutions, data center services, managed services to business and government organizations in Iraq, and much more.