Martek Global Services, Inc. (“Martek”) has been awarded several long-term Federal contract to provide a wide range of IT talent. Our team is seeking a Jr. Computer User Support Specialist to join our team supporting the Department of Defense (DoD) with High Performance Computing (HPC) Moderation Program and Army Corps of Engineers, Engineer Research and Development Center (ERDC) DoD Supercomputing Resource Center (DSRC) with the required education and experiences outlined below.
This position is located Wright-Patterson Air Force Base, Ohio.
Responsibilities & Duties
The Junior Computer User Support Specialist will provide technical assistance to computer users. Additional duties include:
- Provide technical assistance to computer users.
- Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
- Account management (establish user accounts, reset passwords)
- System level administration and troubleshooting
- Assist users with understanding software and hardware capabilities.
- Continuous performance monitoring to ensure operational capability.
- Assist in maintaining standard operating procedures.
- Perform other duties as assigned.
- Report any discrepancies to supervisor.
Educational Requirements
- Must hold an active in scope SECRET clearance with the ability to obtain and maintain a top-secret security clearance. (US Citizenship required)
- A HS diploma with a minimum of 4 years related experience or AS degree with 2+ years’ experience or BA degree is preferred.
Additional Required Knowledge and Skills
Preferred experience in various HPC Systems and various HPC Technologies.
- Cray/Cray Ex, IBM, SGI, Penguin, or customer architecture
- Red Hat Enterprise Linux (RHEL), CentOS, or Linux variants operating systems (OS)
- InfiniBand (IB), Intel Omni-Path interconnects
- Portable Batch System (PBS), Simple Linux Utility for Resource Management (SLURM), or IBM Platform Load Sharing Facility (LSF) schedulers
- Intel Xeon, AMD EPYC, or ARM CPUs
- Nvidia graphic processing units (GPU)s
- ITLI Foundation
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From breaking ground to gaining ground, Martek works with organizations to help them move, grow, and excel by becoming your organization's right hand assistant. We do all the work you require so that you can focus on what you do best. Our approach is best described as one of partnership with our customers. We work very hard from day one of every project to develop an in-depth understanding of each customers' operations, systems, and goals. Using this knowledge and insight, we align our services to optimize operations and deliver cost and time savings for our customers.
Our workforce includes over 150 skilled professionals in the following divisions: Acquisition Support, Healthcare Solutions, Business Support, Facilities Support, and Real Estate. Under our Acquisition Support Division, Martek provides full lifecycle support of purchasing and procurement activities for any government agency. Martek Healthcare Solutions provides IO&T turnkey solutions to ensure any new design-build, relocation or expansion is on time and on budget. In our Business Support Division, we provide everything from administrative support to records management to litigation support. Whether managing daily facility operations, handling complex relocations, overseeing design and construction, or acting as a facility integrator, Martek’s Facilities Division stands ready to serve your organization’s exact facilities or equipping needs. For government agencies and commercial entities, Martek’s Real Estate Division offers comprehensive real estate solutions includes: development brokerage services, ground up Build-to-Suit, and property management.
We help customers get “There”. With customers in both the federal government and commercial sectors, Martek stands ready to bring it all together as one integrated solution to help your organization get “There”.
