Manulife Japan is looking to fill the role of Assistant Test Manager (Bilingual preferred). Please review the responsibilities and qualifications below. While this is our ideal candidate profile, we will also consider candidates who may not meet all requirements but have strong experience and potential.
Responsibilities
Leadership:
- Lead projects and be responsible for QA delivery
- Create initial estimates of testing effort for new developments and enhancements
- Participate in daily stand-up meetings and defect triage calls
- Work with cross-functional teams for defect management
- Monitor, measure, control, and report to management on test progress, product quality, test results, and completion status
- Provide leadership, mentorship, and training to test team members
- Identify slippage and develop recovery strategies, and resolve issues related to technical solutions in test environments
- Ensure all test phases have defined entry and exit criteria and obtain sign-off prior to Go Live
- Implement structured defect management and incident reporting processes
- Track and report testing activities including test results, coverage, resource requirements, defects, and performance baselines
Testing:
- Define, design, and deliver testing including Functional Testing, System Integration Testing, Regression Testing, and support UAT
- Document defects and queries with sufficient detail for quick resolution
- Review testing requirements for change requests and assess impact on plans and schedules
- Improve and maintain automation frameworks
- Create both manual and automated test scripts
- Ensure configuration management and traceability of test artifacts
- Drive QA standards and best practices and promote continuous improvement through automation
- Identify automation opportunities, plan efforts, select tools, and provide team training
Knowledge and Experience
Essential:
- Hands-on experience as an Assistant Test Manager working with developers, business analysts, project managers, testers, and stakeholders
- Strong understanding of SDLC (Waterfall and Agile), cloud technologies, and testing methodologies
- Deep knowledge of test automation frameworks
- Experience in performance testing, API testing, and cross-browser testing
- Proven ability to manage relationships with business and external stakeholders
- Strong track record of delivering on time
- Experience with test management and defect management tools
Desirable:
- Understanding of the insurance domain
Certifications (preferred, not mandatory):
- ISTQB, PMP, QAI, ISO, CAPM, HP ALM, Silk
Work from Home:
- Up to 4 times per month or as required
Overtime:
- Approximately 15 to 20 hours per month
Salary:
- Determined based on experience, skills, and knowledge in accordance with company policies
- Commuting allowance and variable incentive bonus provided
Working Hours:
- Standard hours are 9:00 AM to 5:00 PM with a 1-hour break
- Flexible working hours available
Benefits:
- Social insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Workers' Accident Insurance)
- Benefit One
- Training programs including Japanese and English lessons
- Childcare leave and family care leave
- Babysitter support program
- wiwiw program (support for employees returning from childcare leave)
- Retirement pension (for regular employees)
Holidays and Vacations:
- Saturdays and Sundays
- National holidays
- Year-end and New Year holidays (December 30, 31 and January 2, 3)
- Annual paid leave
- Additional special leave such as Anniversary Leave for regular employees
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Working Arrangement
Skills Required
- Hands-on experience as an Assistant Test Manager working with developers, business analysts, project managers, testers, and stakeholders
- Strong understanding of SDLC (Waterfall and Agile), cloud technologies, and testing methodologies
- Deep knowledge of test automation frameworks
- Experience in performance testing, API testing, and cross-browser testing
- Proven ability to manage relationships with business and external stakeholders
- Strong track record of delivering on time
- Experience with test management and defect management tools
- Understanding of the insurance domain
- Certifications such as ISTQB, PMP, QAI, ISO, CAPM, HP ALM, Silk
Manulife Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Manulife and has not been reviewed or approved by Manulife.
-
Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, prescription drugs, vision, critical illness, and short- and long-term disability. Mental-health support is emphasized via EAP-style services and high annual coverage limits in some regions, alongside wellness programs and navigation tools.
-
Retirement Support — Retirement offerings are positioned as a meaningful part of total rewards, including group RRSP/defined contribution pension options and employer matching in some cases. Ownership-related programs such as share purchase/stock options are also described as available for eligible employees.
-
Flexible Benefits — Benefits are described as robust and flexible, with customizable packages and spending-account style options in some plans. Digital tools (mobile app/claims) and reward-linked wellness programs are framed as making benefits easier to use and more engaging.
Manulife Insights
What We Do
Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms
.jpeg)
