Jones Bag Drop

Posted 2 Days Ago
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49735, Gaylord, MI, USA
In-Office
Entry level
Events • Sports • Hospitality
The Role
Provides guest service at a resort golf facility by carrying golf bags, maintaining carts and golf clubs, cleaning work areas and driving ranges, answering guest questions, and assisting with resort needs. The role requires outdoor work, physical lifting, flexible weekend and holiday availability, teamwork, basic math for tip reporting, and a seasonal commitment from April through October.
Summary Generated by Built In
About Treetops Resort: 

Nestled in the heart of northern Michigan, Treetops Resort offers a sanctuary for adventure and relaxation. Our award-winning destination is renowned for its exceptional hospitality, breathtaking landscapes, and a wide array of recreational activities. At Treetops Resort, we are committed to providing unforgettable experiences for our guests, whether they are seeking thrilling outdoor adventures or a peaceful retreat. Join our team and be part of creating memorable moments in a place where luxury meets the great outdoors. 


About the Position: 

We are looking for additional Bag Drop Attendants to join our team in finishing out our golf season! As a Bag Drop Attendant, you will be reporting to the Outside Service Manager and working with a small team creating the fun for guests and going above and beyond providing the best service for Michigan’s most spectacular resort! 


 Seasonal commitment from April 1 through October 31 is required to ensure a consistent and high-quality guest experience throughout our peak season. 


Responsibilities: 
  • Providing exceptional customer service, smiling, polite and friendly to guests is your number one priority. 

  • Keeping golf carts maintained and preparing for next round’s use. 

  • Carrying golf bags for guests. 

  • Cleaning guest’s golf clubs when finished. 

  • Maintaining a crisp and clean work area, including the driving range. 

  • General cleaning, sweeping, mopping, and trash removal. 

  • Assisting guests with needs and providing answers about the resort when asked. 

  • Other duties as required. 

QualificationsRequirements: 
  • Must be at least 16 years of age with a valid driver’s license.  

  • Must be able to work a flexible schedule including weekends and holidays as required. 

  • Comfortable working in outside conditions for duration of shift. 

  • Able to lift and carry 50 lbs. 

  • Understand the importance of time management, professional communication, and excellent teamwork. 

  • Able to perform basic math when accurately reporting tips. 

Skills Required

  • Must be at least 16 years of age
  • Valid driver's license
  • Availability for a flexible schedule, including weekends and holidays
  • Comfort working outdoors for the duration of a shift
  • Ability to lift and carry 50 pounds
  • Seasonal commitment from April 1 through October 31
  • Professional communication and excellent teamwork skills
  • Basic math skills for accurately reporting tips
  • Time management skills
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The Company
157 Employees

What We Do

Treetops Resort is a premier four-season destination in northern Michigan. It features 81 holes of championship golf, downhill and cross-country skiing, and a full-service wellness spa. The resort also provides extensive facilities for meetings, conferences, and weddings, combining sports and luxury accommodations to create a comprehensive getaway for families, groups, and corporate events.

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