Jobshare Continuous Improvement Associate - Part time/ Jobshare

Posted 7 Days Ago
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Bournemouth, Dorset, England
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As a Continuous Improvement Associate, you will manage stakeholder relationships, provide analysis, drive continuous improvement and ensure service accuracy in Payment Operations.
Summary Generated by Built In
Job Description
This is an exciting opportunity to join JPMorgan, this role is a Jobshare (part-time hours where 2 people share the responsibility of the role) if this is the flexibility you need this could be the role for you.
Join a team shaping the future of our business and drive your professional growth. unlock your potential nd make a meaningful impact in a fast-paced and innovative environment.
As Continuous Improvement Associate within Payment Operation, you will work with the Operations Teams and Service Owners to provide continual service improvements, in support of our key values, ensuring the right cash, is in the right place at the right time, with maximum transparency. Your ability to manage stakeholders, influence decisions and handle conflicts will drive mutually beneficial outcomes, while your strategic planning skills will guide our direction and resource allocation decisions.
Job responsibilities
  • Work on Demand management - triaging of demands to ensure adherence to our services and controls
  • Ensure ongoing accuracy of pool coverage through rigorous and sustainable analysis of the account population
  • Use data to drive decision making, prioritization and continues improvement for CAM
  • Provide accurate, appropriate and timely progress reporting, highlighting risks and issues
  • Communicate frequently with stakeholders
  • Manage stakeholder relationships and build strong relationships with key partners (Settlement Operation, Finance Controllers, Product Controllers, Cash Asset class controllers)

Required qualifications, capabilities and skills
  • Strong work ethic, self starter who is creative with a 'can do' attitude
  • Strong data centric and problem-solving mindset
  • Ability to challenge the status quo and question why service is being or provided in a particular manner
  • Excellent prioritization, planning, organizational and time management skills, with the ability to handle multiple priorities and to act with own initiative
  • Project management - execution focused and risk aware, a problem solver who can articulate clear and workable solutions
  • Takes responsibility and ownership for issue and follows through to resolution with timely and relevant communications
  • Strong interpersonal skills, confident in both verbal and written communication at all levels, influencing action and change
  • Analytical mindset with ability to perform meaningful analysis, understand and explain underlying driver (i.e tell the story behind the numbers)
  • Promotes and inclusive work environment, respects individuals at every level and leverages and agile and flexible style
  • Demonstrated communication and diplomacy skills to work cross-organizationally at all levels to influence others, drive results. Change and implement projects and processes
  • Desire to receive feedback and continuously improve, demonstrating a growth mindset

Preferred Qualifications, capabilities and skills
  • Knowledgeable of banking functions, specifically, in one or ore of the following area: Finance, network, Reconciliations, Cash management, Risk & controls
  • Process design, understand the strategic objective and work to a pre-agreed framework
  • Experience using business analysis techniques and/or relevant capabilities such as data mining, process mapping, process improvement , measure frameworks
  • knowledge of end-to-end technology lifecycle
  • Builds/promote a client/customer centered organization
  • Experience of the following applications: Confluence/Hira, Microsoft products and business intelligence applications such as Tableau/QLikView

Your Pathway to Jobsharing at JPMorgan - IT'S A 2 BRAINER!
At JPMorgan we are passionate about supporting different ways of working to support our talent in the flexibility they need.
We know that Jobshare is a fantastic way to hire talent for the firm that offers both the flexibility that you need whilst providing the consistency that our business requires. Jobshare is 2 people working part time hours with full time powers.
This role is part of a Jobshare opportunity and therefore a part-time role at 19hours.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Top Skills

Confluence
Hira
Microsoft Products
Qlikview
Tableau

What the Team is Saying

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Lupe C.
Edwin T.
Dawn T.
Meng M.
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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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