Job Title: Business Applications Implementation Consultant (ERP)- Fully Onsite

Location: Magodo, Lagos

The ideal candidate should possess strong business process analysis skills, ERP implementation experience, and the ability to translate business requirements into effective technology solutions.

Key Responsibilities

ERP Implementation & Deployment

• Conduct end-to-end implementation of Microsoft Dynamics 365 Business Central, Sage 300c solutions, etc.
  
• Conduct business process reviews and requirements-gathering sessions with clients.
  
• Configure ERP modules based on client requirements and industry best practices.
  
• Prepare solution design, system setup, testing, and deployment.
  

Business Process Analysis

• Analyze client workflows and identify opportunities for process improvement.
  
• Document business requirements, process maps, and functional specifications.
  
• Recommend ERP-driven solutions to improve operational efficiency and business performance.
  

Data and System Integration

• Assist in data activities from legacy systems to ERP platforms.
  
• Validate data and ensure data integrity.
  
• Support integrations with third-party applications, payroll systems, reporting tools and other applications
  

User Training & Support

• Provide end-user training and system documentation.
  
• Support clients during User Acceptance Testing (UAT).
  
• Offer post-implementation support and troubleshooting.
  
• Resolve user issues within agreed service levels.
  

Reporting & Documentation

• Develop reports, dashboards, and business intelligence outputs.
  
• Prepare project status reports and implementation documentation.
  
• Maintain accurate project and support records.
  

Client Relationship Management

• Engage clients professionally and manage stakeholder expectations.
  
• Conduct product demonstrations and solution presentations when required.
  
• Support pre-sales activities and proposal development.
  

Education

• Bachelor's Degree in Computer Science, Information Technology, Accounting, Business Administration, or a related field.
  

Experience

• 2-3 years' experience implementing ERPs or business software solutions.
  
• Experience in the following applications, among others, will be preferred:
  • Microsoft Dynamics 365 Business Central
    
  • Sage 300
    
• Experience in ERP support, configuration, or business analysis.
  

Technical Skills

• Knowledge of Financial Accounting processes.
  
• Understanding of Inventory, Procurement, Sales, and Distribution processes.
  
• Basic SQL/database knowledge.
  
• Data migration and ERP implementation methodologies.
  
• Microsoft Office Suite proficiency, particularly Excel.
  
• Experience with Power BI is an advantage.
  

Soft Skills

• Strong analytical and problem-solving skills.
  
• Excellent communication and presentation abilities.
  
• Ability to manage multiple projects simultaneously.
  
• Strong customer service orientation.
  
• Good documentation and reporting skills.
  
• Ability to work independently and within a team environment.
  

Preferred Qualifications

• Microsoft Dynamics 365 Business Central Certification (added advantage).
  
• Sage ERP Certification (added advantage).
  
• Experience working with Construction, Oil & Gas Manufacturing, Distribution, Retail, or Professional Services organizations.
  
• Knowledge of Nigerian business, tax, and regulatory requirements.