Company Description
About Sutherland
Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
In the Role you get: - Support the team: Work to resolve software development or testing or other technology area assigned to create, maintain, support, and implement projects. - Set the path to success: Work with product owners and business stakeholders to understand product requirements; translate requirements and vision into an executable timeline - Impact the bottom line: Drive efficiency across teams; support process improvements that develop, sustain, and support activities - Take the lead: Ensure successful transfer of complex domain knowledge to subject matter experts and team members. Lead in your area of technology whether Application development / testing/ maintenance / support as per the standard processes. - Keep management updated: Monitor project activities and relay vital information in the form of timely and accurate reports to all project stakeholders - Impact the bottom line: Constantly learn, enhance skills, and identify opportunities for process improvement leveraging a deep understanding of assigned work; provide feedback and inputs to SMEs, Leads & Managers on identified areas of improvement, opportunities for automation - Strengthen relationships: Establish and maintain communication with all stakeholders including Client, their customers, team members and leaders; understand needs, resolve issues, and meet expectations - Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback. Work towards common goal of “One Sutherland Team playing to win”.
Qualifications
Our most successful candidates will have: - Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred - Functional Domain: Healthcare IT / IT Services Delivery domain. - Experience: Relevant years of experience in similar role. - Communication skills: Have strong verbal and written communication skills, be able to communicate in a clear, constructive, and professional manner. - Personality: Good time-management skills. - Team player: Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player - Ability to handle multiple tasks simultaneously. - Ability to work in a fast-paced environment with minimal supervision. - Sense of ownership and pride in your performance and its impact on the company’s success. - Critical thinker and problem-solving skills. - Be strategic in developing solutions and process improvements. - Be efficient in finding strategies to streamline efforts and successfully complete tasks on time.
Additional Information
Conversion of a Subcon to FTE
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!
Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.
We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We call it One Sutherland. #MakeDigitalHuman