Work model: Remote
Location: Greece
Employment type: Full-time
What You Will Be Doing:Handling incoming phone calls, messages, and emails from customers.
Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
Troubleshooting technical issues and offering solutions to customer inquiries.
Processing warranty claims, repairs, and replacements.
Offering product recommendations based on customer needs and preferences.
Maintaining high customer satisfaction through professional and courteous communication.
Excellent writing and verbal communication skills in French and English.
Strong attention to detail.
Good technical troubleshooting and problem-solving skills.
Ability to handle unexpected changes and customer concerns with professionalism.
Experience in customer support or technical support roles will be appreciated.
Relocation support: Flights, accommodation & housing assistance—all at no cost to you
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Full training by certified instructors on products and customer service techniques.
Professional growth and development opportunities.
Special events, community involvement, and social responsibility initiatives.
Free online Greek language courses.
State-of-the-art premises, providing a great working environment with relaxing break areas.
Skills Required
- Excellent written and verbal communication skills in French and English
- Strong attention to detail
- Technical troubleshooting and problem-solving skills
- Ability to handle unexpected changes and customer concerns professionally
- Experience in customer support or technical support roles
What We Do
Harmonivity is a boutique coaching and consulting practice dedicated to helping individuals and organizations thrive by aligning performance, growth, and wellbeing. The firm offers executive coaching, people strategy consulting, and tailored workshops designed to empower individuals and enable workplaces to foster sustainable, high-performing cultures, focusing on the holistic growth of adults, students, startups, and MSMEs.
