At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.
With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.
We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.
We are looking for a Senior Business Analyst to join one of our international teams. You will be the bridge between our clients’ business needs and the technical solutions delivered by our engineering teams. You’ll apply an agile mindset and Lean thinking to turn complex problems into clear user stories and ensure continuous value delivery.
Must-Have Skills (Required)
- Experience: 8+ years in IT.
- Business & Functional Analysis: strong ability to elicit, analyze, and translate business needs into clear, actionable requirements and process improvements.
- Requirements Engineering: write clear user stories with well-defined acceptance criteria (BDD / Gherkin experience is a plus).
- Backlog Management: support backlog prioritization and refinement; strong understanding of product value and delivery sequencing.
- Agile/Scrum: hands-on experience with Agile methodologies and ceremonies (sprint planning, backlog refinement, retrospectives).
- Tools: experience with Jira or similar backlog and project management tools.
- Planning & Tracking: excellent prioritization, task management (from conception to delivery), risk identification and progress tracking skills.
- Communication: excellent spoken and written English; able to independently engage stakeholders both onsite and offshore.
#LI-THAI23
Key Responsibilities
- Facilitation & Collaboration: Work closely with Product Owners, stakeholders, and multidisciplinary teams to map user journeys and business objectives.
- Requirements Engineering: Practice active listening to elicit, analyze, translate, and document business requirements into functional/technical specifications.
- Backlog Management: Write clear user stories with acceptance criteria (BDD/Gherkin when appropriate) and support backlog prioritization and refinement.
- Value-Driven Vision: Ensure the development team understands the purpose and business impact of each delivery.
- Problem Solving: Identify bottlenecks in client processes and propose continuous improvements grounded in data and service design best practices.
Nice to Have (Differentials)
- Technical fluency: basic knowledge of APIs, databases, or systems architecture to facilitate communication with developers.
- Certifications: agile or business analysis certifications (e.g., CSPO, PMI-PBA, CBAP).
- Prior experience with international or distributed teams.
If this sounds like you, please apply — we’d love to meet you. Good luck!
Skills Required
- 8+ years of experience in IT
- Strong business and functional analysis skills, including eliciting, analyzing, and translating business needs into requirements and process improvements
- Requirements engineering experience writing user stories with clear acceptance criteria
- Experience with backlog prioritization and refinement
- Hands-on experience with Agile methodologies and Scrum ceremonies
- Experience with Jira or similar backlog and project management tools
- Strong prioritization, task management, risk identification, and progress tracking skills
- Excellent spoken and written English
- Ability to independently engage onsite and offshore stakeholders
- BDD/Gherkin experience
- Basic knowledge of APIs, databases, or systems architecture
- Agile or business analysis certification such as CSPO, PMI-PBA, or CBAP
- Experience working with international or distributed teams
Similar Jobs
What We Do
CI&T is your end-to-end digital transformation partner. As a digital native, we bring a 27-year track record of accelerating business impact through complete and scalable digital solutions. With a global presence of 6,000+ professionals in strategy, research, data science, design and engineering, we unlock top-line growth, improve customer experience and drive operational efficiency.
