Jira Specialist

Objectstream is an award-winning small business dedicated to providing innovative products and services in many areas, including information technology, management consulting, and logistics, for customers including the FAA, DOD, and state governments. We accomplish this mission by forging long-term trusted relationships with our employees, customers, and strategic partners; building an organizational culture that promotes empowerment and accountability; assuring a talented, well-trained, and qualified workforce; continuously improving our efficiency and productivity; and being socially and environmentally responsible corporate citizens. We pride ourselves on fostering a collaborative and innovative work environment where employees are encouraged to share ideas and take ownership of their projects. We are currently seeking a talented Jira Specialist to join our dynamic team. We offer a competitive benefits package to our employees which includes: M/D/V, matching 401k, and other benefits..

Job Description: We are seeking a highly skilled and motivated Jira Specialist to join our dynamic IT team. 

Responsibilities:

• Responsible for managing the Jira platform, including creating and managing user accounts, configuring backups and disaster recovery plans, and ensuring the security and stability of the platform.
• Create, document, and train the stakeholder staff on a framework for use of Jira for its projects.
• Advise the stakeholders on the optimal way to utilize Jira and ensure that Jira works seamlessly with Confluence, and GitHub.
• Assist with coordination of Jira system requirements identification, conduct needs analyses, and training design, delivery, evaluation, and management.
• Coordinate with stakeholders to validate training requirements and evaluate training quality.
• Facilitate post training performance critique and development sessions.

Qualifications:

• Bachelor’s Degree in Science, Engineering, Computer Science or related area is required.
• Atlassian Jira Admin 7 Certification required.
• 15+ years of hands-on relevant experience with Jira configuration, administration, and optimization for SDLC processes.
• Extensive experience in setting up Jira workflows, custom fields, permissions, and dashboards tailored to project needs.
• Proven expertise in supporting Agile teams, using Jira to manage sprints, track tasks, and automate reporting.
• Advanced knowledge of Jira for Agile development, including custom workflows, task management, and integration with other tools like GitHub and Confluence.
• Ability to design and implement issue tracking and task management processes that enhance productivity and collaboration.
• Proficient in setting up real-time dashboards, automated reports, and customized notifications for stakeholders.
• Expertise in user management and access control, ensuring secure yet effective access to Jira features for project teams.
• Experience in training teams on Jira best practices, helping them fully leverage the tool for efficient task and project management.
• Ability to prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
• Excellent organizational skills, strong attention to detail and demonstrated professionalism.
• Ability to be self-motivated and able to work in a team and independently.
• Strong communication skills both verbal and written.
• Highly responsive to requested needs.