TDI is looking for a Jira Administrator with extensive experience supporting self-hosted Atlassian environments. The ideal candidate will bring expertise configuring Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile‑driven environments.
This position is onsite 5 days/week in Arlington, VA and requires an active TS/SCI clearance.
RESPONSIBILITIES:
- Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement.
- Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation.
- Manage user accounts, groups, permissions, and security audits across large, multi‑team environments.
- Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.
- Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.
- Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.
- Support and/or lead Atlassian environment migrations, consolidations, and integrations.
- Improve and maintain Jira and Confluence security through regular audits and governance controls.
- Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides.
- Provide training, knowledge‑sharing, and consultation to internal teams and external partners.
- Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration.
- Utilize Jira data for analytics, performance tracking, and incident management reporting.
QUALIFICATIONS:
- Bachelor’s degree and 8+ years of relevant experience, including Atlassian experience across federal and commercial organizations. Additional experience may be considered in lieu of degree
- Active DoD TS/SCI security clearance.
- 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.
- Experience designing custom dashboards, filters, and JQL queries.
- Experience performing system backups, audits, re-indexes, and documenting SOPs.
- Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.
- Experience integrating Atlassian tools with AWS environments.
- Strong analytical, communication, and stakeholder engagement skills, including the ability to translate highly technical concepts for diverse audiences.
- Experience supporting agile delivery environments (Agile, SAFe).
- IAT Level II Certification
- Advanced JQL experience.
- Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.
- Experience monitoring Atlassian infrastructure hosted on AWS.
- Experience developing documentation, training content, and architecture diagrams for enterprise users.
- Experience with Active Directory administration
The anticipated salary range for this position is $115,000 - $125,000. This range is a good-faith estimate and not a guarantee of compensation. Final compensation will be based on factors including experience, education, skills, geographic location, internal equity, market data and applicable contract requirements, and may fall outside the posted range.
Skills Required
- Bachelor's degree or equivalent experience with 8+ years relevant experience
- Active DoD TS/SCI security clearance
- 3+ years administering Jira and Confluence in enterprise environments
- Experience with workflow design, automation, permissions management, and plugin administration
- Advanced JQL experience and designing custom dashboards and filters
- Experience performing system backups, audits, re-indexes, and documenting SOPs
- Experience performing Atlassian installations, upgrades, migrations, and environment consolidations
- Experience integrating Atlassian tools with AWS and monitoring Atlassian infrastructure on AWS
- Experience administering ScriptRunner and Jira Automation (plugin experience)
- IAT Level II Certification
- Experience supporting large federal programs and advising government stakeholders on Atlassian best practices
- Strong analytical, communication, and stakeholder engagement skills
- Experience developing documentation, training content, architecture diagrams, and CONOPS
- Experience with Active Directory administration
What We Do
For over 20 years, TDI’s one and only passion has been delivering cybersecurity solutions to effectively manage the business of cyber. At the global vanguard of innovation, we created Cybersecurity Performance Management (CPM) and the industry-leading CPM platform, CnSight®. Combining CnSight® with our remarkable historical experience and our exceptional capabilities of cyber operations and compliance, we offer Managed Cybersecurity Performance, a first of its kind managed CPM offering. TDI’s CPM solutions mitigate risk, reduce ransomware, provide continuous compliance, improve cyber-ROI, and provide comprehensive instantaneous visibility into how an organization is performing against its cyber strategy, particularly for Boards of Directors. CnSight® is the industry-leading Cybersecurity Performance Management (CPM) platform which mitigates risk, reduces ransomware, provides continuous compliance, improves cyber-ROI, and provides comprehensive instantaneous visibility into how an organization is performing against its cyber strategy, so executives and Boards may effectively manage the business of cybersecurity– the result: reduced stress, better performance, less cost, and a true understanding of cyber investment. With CnSight® at its core, TDI’s Managed Cybersecurity Performance offering ensures strategic cyber goals are met to protect an organization’s investments, assets and reputation by reducing the risk of ransomware, lowering cyber insurance premiums, improving ROI, reducing legal and fiduciary liability, delivering actionable reporting to the Board and C-Suite, providing on-call advice, ensuring continuous compliance and providing subject matter expertise on the organization’s behalf in meeting with the C-Suite and the Board, dealing with auditors, and supporting budget decisions – the result: reduced stress, better performance, less cost, and a true understanding of cyber investment.
