Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Duration: 8+ Months
Responsibilities
· Provide configuration and administrative support of self-hosted (server) JIRA and Confluence.
· Create and copy projects.
· Design and implement custom workflows, fields, permission schemes, post functions, etc.
· Build filters, custom dashboards, and reports.
· Coordinate and respond to support requests.
· Manage and update software and licenses.
· Install, configure, test, and manage plug-ins.
· Train new staff on JIRA/Confluence and navigating our projects and spaces.
Qualifications
· 3+ years of hands-on experience managing JIRA & Confluence.
· Experience building, managing and enforcing standards.
· Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time.
· Detail-oriented.
· Excellent client-facing skills.
Nice-to-haves
· ScriptRunner JQL.
· Experience working on an agile development team, Scrum preferred.
· DevOps experience.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 3+ years of hands-on experience managing JIRA & Confluence.
- Experience building, managing and enforcing standards for Jira/Confluence.
- Ability to prioritize work, troubleshoot issues, communicate effectively, and complete tasks on time.
- Detail-oriented.
- Excellent client-facing skills.
- ScriptRunner JQL.
- Experience working on an agile development team, Scrum preferred.
- DevOps experience.
What We Do
Ask IT Consulting Inc. is a global information technology management firm founded in 2008 and headquartered in Holtsville, NY. The company specializes in providing comprehensive technology and workforce solutions, including IT consulting, talent management, and digital services. Their expertise extends to cybersecurity, cloud computing, and IT staffing, focusing on delivering tailored, innovative, and effective solutions to meet the unique objectives of their diverse clients.
