JIRA Administrator

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Florida, USA
Remote
79K-165K Annually
Senior level
Aerospace • Information Technology • Professional Services • Defense
The Role
Administer and configure JIRA workflows, projects, and permissions; integrate JIRA with GitLab, Confluence, and DevOps tools; support Agile teams, customize dashboards and SLAs, troubleshoot system issues, and collaborate with development and operations to improve processes.
Summary Generated by Built In
Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.

Essential Job Duties:

  • Configure and maintain JIRA workflows, projects, and issue tracking systems.
  • Manage and optimize JIRA configurations to meet business and technical requirements.
  • Integrate JIRA with GitLab, Confluence, and other DevOps tools.
  • Support Agile methodologies and related project management practices.
  • Troubleshoot and resolve system issues related to JIRA administration.
  • Collaborate with development, operations, and project teams to improve processes and system functionality.

Qualifications

Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.
  • Demonstrated experience configuring and managing JIRA workflows.
  •  Experience managing issue tracking systems and workflow automation.
  •  Proficiency in JIRA administration, including workflow development and permission management.
  • Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
  • Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
  • Strong problem-solving and analytical skills.

Desired Qualifications:

  • Atlassian Certified JIRA Administrator certification.
  • ITIL Foundation Certification.

 

Additional Information

Working Conditions:

  • The work to be performed remotely
  • Must have strong internet connection
  • Quit workspace free from interruptions and background noise

Working at SOSi:

All interested individuals will receive consideration and will not be discriminated against for any reason.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, or related OR five (5) years equivalent experience in JIRA administration
  • Demonstrated experience configuring and managing JIRA workflows
  • Experience managing issue tracking systems and workflow automation
  • Proficiency in JIRA administration, including workflow development and permission management
  • Experience integrating JIRA with GitLab, Confluence, or other DevOps tools
  • Experience with Agile methodologies, dashboard customization, and SLA monitoring
  • Strong problem-solving and analytical skills
  • Atlassian Certified JIRA Administrator certification
  • ITIL Foundation Certification

SOSi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SOSi and has not been reviewed or approved by SOSi.

  • Healthcare Strength Health coverage is considered a relative strength, with international plan options and substantial employer contribution that support OCONUS and travel-heavy work. Company materials also highlight a comprehensive medical offering alongside wellness support.
  • Retirement Support A 401(k) program is available, with indications of employer matching though specifics are not publicly detailed. This suggests foundational retirement support for eligible employees.
  • Career-Linked Recognition & Rewards Compensation is often characterized as competitive for cleared, hard‑to‑hire, and certain overseas or mission‑critical roles. Pay levels appear closely tied to contract demands, clearance, and location.

SOSi Insights

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The Company
HQ: Reston, VA
2,460 Employees
Year Founded: 1989

What We Do

SOSi is a technology and services integrator focused on the aerospace, defense, and government services industry, described as one of the largest private, founder-owned companies in its sector.

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