Everforth ECS is seeking a Jira Administrator to work in Quantico, VA. Please note this role is contingent upon additional funding.
Are you ready to play a crucial role in supporting cutting-edge technology for federal law enforcement and scientific organizations? ECS is seeking a highly skilled and motivated Jira Administrator to help define and steer solutions and process improvements for our customers and teams.
The scope of this program is to enhance enterprise IT services and solutions for our FBI customer to provide best-in-class end-user support. We drive improvements in the operations, management, maintenance and integration of services across multiple networks, systems, and applications to enable and enhance mission operations for law enforcement capabilities.
The ideal candidate will be a fast learner, able to effectively engage resources and work across teams to decompose large, complex problems into workable solutions. An aptitude for learning and strategic planning, and the ability to effectively communicate at all levels of the organization, are a must.
Responsibilities include but are not limited to:
- Administer and maintain Jira projects, workflows, issue types, fields, screens, permissions, boards, dashboards, filters, and automation rules.
- Ensure teams follow established Unit standards for Jira usage, backlog management, documentation, workflow execution, and data quality.
- Conduct routine reviews of Jira projects and backlogs to identify incomplete records, inconsistent practices, process gaps, and reporting deficiencies.
- Facilitate backlog refinement, prioritization, sprint planning, release planning, and other Agile planning activities.
- Work with product owners, program managers, and technical leads to ensure work items are clearly defined, appropriately prioritized, estimated, and ready for execution.
- Track and communicate decisions, commitments, action items, risks, dependencies, and blockers identified during planning and delivery meetings.
- Provide Jira training, onboarding, coaching, and ongoing user support for team members with varying levels of experience.
- Develop and maintain user guides, standard operating procedures, templates, training materials, and configuration documentation.
- Identify and implement opportunities to improve workflows, automate repetitive activities, reduce administrative burden, and strengthen program visibility.
- Gather user feedback, monitor adoption of standards and process changes, and provide continued guidance to improve Jira proficiency, team consistency, and delivery effectiveness.
Salary Range: $130,000-$150,000
General Description of Benefits
Preferred Qualifications- US citizenship with Top Secret clearance
- A minimum of eight years’ managing application configurations
- Heavy experience within the Atlassian Suite including Jira Service Manager, Jira Software, and Confluence.
- Experience collaborating with customer representatives, program management, and quality managers to define and document requirements in small increments
- Experience decomposing features into user stories
- Experience writing Acceptance Criteria for user stories to define system functionality
- Demonstrated multi-tasking ability, problem solving skills, and a consistent record of on time delivery and customer service
- Excellent written and oral communication skills
- Demonstrated aptitude for working in a fast-paced, dynamic, matrixed work environment
- Ability to elicit and shape work requirements, as well as decompose complex challenges into actionable plans based on an understanding of higher-level objectives
- Excellent communication, collaboration, and relationship-building skills, including customer and employee engagement and the ability to translate complex technical concepts into plain English
Skills Required
- US citizenship with Top Secret clearance
- Minimum of eight years managing application configurations
- Heavy experience with the Atlassian Suite including Jira Service Manager, Jira Software, and Confluence
- Experience collaborating with customer representatives, program management, and quality managers to define and document requirements
- Experience decomposing features into user stories
- Experience writing acceptance criteria for user stories
- Demonstrated multi-tasking ability, problem solving skills, and consistent on-time delivery
- Excellent written and oral communication skills
- Aptitude for working in a fast-paced, dynamic, matrixed environment
- Ability to elicit and shape work requirements and decompose complex challenges into actionable plans
- Strong communication, collaboration, and relationship-building skills
ECS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.
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Healthcare Strength — ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
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Retirement Support — A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
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Parental & Family Support — Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.
ECS Insights
What We Do
ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.
