Accelerate your development and exposure to enterprise security technologies, managed services, and cloud security. Join Sedona Digital, a fast-growing scale-up organisation with the ambition to be recognised as a leading technology company.
- We obsess about our customers
- We build outstanding technical solutions
- We create an awesome culture
- We accelerate learning and careers
We’re looking for a hands-on Jira Administrator to take ownership of our existing Jira and Jira Service Management instance and deliver a key integration with CrowdStrike.
Your activities will include:
- Design and implement the integration between JSM and CrowdStrike Falcon — connecting Falcon alerts and detections to JSM tickets for structured incident triage and response
- Administer and optimize our existing Jira Software and JSM instance — workflows, permission schemes, automation rules, SLA configurations, and queues
- Configure bidirectional sync between JSM and CrowdStrike Next-Gen SIEM, ensuring alert status, assignment, and resolution data flows accurately between platforms
- Build automation rules and escalation workflows that reflect our security operations process end-to-end
- Maintain API and webhook configurations, troubleshoot integration failures, and keep the connection between platforms reliable
- Work closely with the security team to align JSM queues and SLAs with CrowdStrike detection severity and incident classification
- Document all configurations and changes clearly
Requirements
- Strong, demonstrable experience administering Jira Software and Jira Service Management
- Hands-on experience integrating JSM with CrowdStrike Falcon — including the Falcon platform’s native Jira connector or API-based integration
- Working knowledge of CrowdStrike Next-Gen SIEM and how detections and incidents surface for downstream ticketing workflows
- Comfortable with REST APIs, webhooks, and Jira Automation or ScriptRunner for workflow logic
- Able to work independently, UK business hours, with good async communication
Nice to have
- Atlassian certification (ACP-100 or equivalent)
- Broader CrowdStrike Falcon platform experience (Endpoint, Identity, Spotlight)
- Experience in security operations or MSP environment
Skills Required
- Strong, demonstrable experience administering Jira Software and Jira Service Management
- Hands-on experience integrating Jira Service Management with CrowdStrike Falcon using the native Jira connector or APIs
- Working knowledge of CrowdStrike Next-Gen SIEM and downstream detection and incident ticketing workflows
- Experience with REST APIs and webhooks
- Experience with Jira Automation or ScriptRunner for workflow logic
- Ability to work independently during UK business hours with effective asynchronous communication
- Atlassian certification such as ACP-100 or equivalent
- Broader CrowdStrike Falcon experience, including Endpoint, Identity, or Spotlight
- Experience in a security operations or managed service provider environment
What We Do
Sedona Digital is your trusted transformation partner, specializing in Software/AI, Data/AI, Cloud Security, and Business Change. Since 2008, we have empowered blue-chip clients in Financial Services, Life Sciences, and Information Technology with cutting-edge solutions. Our mission is to cultivate agility, offering our clients on-demand access to deep expertise across a broad spectrum of technologies, while delivering unparalleled technical and business solutions. With Innovation Centres across the United Kingdom and Build Centres in Eastern Europe, South America, and Central Asia, Sedona Digital is positioned to drive global innovation. Join us at Sedona Digital and excel; together, our relentless curiosity, innovation, passion, and dedication transform the ordinary into the extraordinary.
