JIRA Administrator II

Application close date:

Applications will be accepted on an ongoing basis until the requisition is closed.

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!  

This role is part of Enterprise Technology (ET), where we’re developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origin’s mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies.

We are a team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin’s vision of millions of people living and working in space to benefit Earth.

As part of a small, passionate and accomplished team of experts, you will manage JIRA and Confluence, provide support to our engineers and staff, and administer other Atlassian related technology solutions. You will share in the team’s impact on all aspects of Enterprise Technology. This position will directly impact the history of space exploration and will require your dedicated commitment and detailed attention towards safe and repeatable spaceflight.

Responsibilities:

• Become familiar with current setup/structure/configuration of our current Atlassian implementation

• Evaluate and manage the use of Atlassian add-ons

• Build on existing methods to help teams fully utilize Jira/Confluence/Statuspage

• Administer Jira, including custom projects, workflows, fields, dashboards, and integrations

• Identify areas within Blue Origin for speeding execution through Jira and other Atlassian tools

• Lead, train, and promote Jira usage in high-priority areas

• Set up, maintain, optimize, and configure Jira, including:

  • Testing/Sandbox/POC

  • Production Setup and Workflows

  • Troubleshooting and ad hoc refinements

  • User management

  • Roles and permissions

  • Project setup

• Manage integration and maintenance of third-party software/plugins

• Use Scriptrunner and Automation for Jira

• Handle complex object schemas in Jira assets

• Familiarity with Java and Python

• Collaborate with relevant teams to optimize workflows and ensure data accessibility

• Understand business needs to refine the system according to corporate requirements

• Train relevant teams on system usage

Qualifications:

• B.S. or higher in Computer Science, Engineering, or a related field

• Expert-level Jira administration with over 3 years of experience in the Atlassian tool suite, including 1+ years in Jira administration

• Experience in process automation and technology efficiency

• Service-oriented with a passion for identifying and serving needs

• High energy with the ability to train and effect change

• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion 

• Must be a U.S. citizen, national, permanent resident (Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum

Desired:

• 3+ years in design, configuration, implementation, and maintenance of applications (Jira/Confluence).

• Knowledge of project management (agile and waterfall).

• Understanding of ITIL (Information Technology Infrastructure Library) and ITSM (IT Service Management) frameworks

• Familiar with Cloud and Data Center

 

Compensation Range for:

WA applicants is $89,176.00-$124,846.05

Other site ranges may differ

Culture Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background Check

• Required for all positions: Blue’s Standard Background Check

• Required for Certain Job Profiles:  Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

Benefits

• Benefits include:  Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

• Paid Time Off:  Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

• Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

• Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at [email protected]. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

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