Jira Administrator

Job Posted 14 Days Ago Posted 14 Days Ago
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Hiring Remotely in Colombia
Remote
Entry level
Digital Media • Consulting
The Role
The Jira Admin will maintain and enhance Jira and Confluence platforms, manage custom fields and workflows, set up projects, and handle user account updates. Responsibilities include resolving integration issues, database maintenance, and platform optimization, with a focus on Cloud Jira/Confluence.
Summary Generated by Built In

Position Overview:

As a Senior JIRA Administrator at Inallmedia, you will play a key role in supporting our client's strategic IT initiatives. You will be directly involved in maintaining and enhancing the Jira and Confluence platforms, ensuring that these tools meet the evolving needs of the organization. Your expertise will help optimize workflows, configure custom fields, create new projects, and integrate Jira with other systems. Additionally, this position offers the opportunity to gain hands-on experience in IT support tasks, allowing you to grow professionally within this area.

Key Responsibilities:

  1. Jira & Confluence Administration: Administer and enhance the platforms to meet the needs of various stakeholders.
  2. Workflow Management: Build and update workflows, aligning them with business requirements and improving efficiency.
  3. Project Setup & User Management: Configure and maintain Jira projects, manage users, and ensure the appropriate access levels for different teams.
  4. Integrations & Application Links: Configure and manage application links and integrations, troubleshooting any related issues.
  5. System Maintenance & Platform Optimization: Maintain the Jira database and operating systems, optimizing the platform for better performance and scalability.
  6. Upgrades & Security: Oversee and manage Jira upgrades, ensuring system stability, security, and the implementation of new features.
  7. Collaboration & Knowledge Sharing: Work closely with internal teams to understand their requirements and offer solutions, sharing best practices in Jira administration.
  8. IT Support Tasks: Learn new IT tasks, and develop expertise in this area.

Qualifications:

  • 5+ years of experience as a Jira Administrator with strong knowledge of Jira configuration, workflows, and automation.
  • Proven experience in Jira project setup, custom field configuration, and user/group management.
  • Familiarity with integrating Jira with other applications and systems, and troubleshooting related issues.
  • Strong understanding of Agile methodologies and project management best practices.
  • Jira Administration Certification.
  • Ability to maintain and optimize the Jira platform, including system maintenance and upgrades.
  • Desire to learn and grow in the IT support area.

Top Skills

Confluence
JIRA
The Company
HQ: Austin, TX
208 Employees
On-site Workplace
Year Founded: 2013

What We Do

In All Media is a cutting-edge technology and innovation consulting organization, facilitating digital transformation in multiple industries.

We have partnered with top-tier organizations such as NBCUniversal, Sony DADC, Aclara Technologies, and Dun & Bradstreet, among other leading companies worldwide. In All Media harnesses the collaborative synergy of all our international talent pool using Agile methodologies, to deliver excellence efficiently and with the utmost quality.

At In All Media, we believe in diversity and autonomy. Our new model brings together a global managed community, with experts guiding and managing talented engineers; working to bring together the best talent in the world, regardless of where they are. We are not only evolving in terms of technology, but also in terms of In All Media as a re-imagined technology consultancy in step with the Fourth Industrial Revolution.

Our community of 200+ experts and engineers are very motivated by different challenges in their field, and apply continuous learning to stay ahead of the curve in their expertise on new developments and innovative technologies.

Our delivery model is based on Agile, On-site, and Near Shore capabilities to maximize team integration and provide the best value to our clients. We partner holistically with our clients in the co-creation of services and products, and follow streamlined Agile processes throughout.

This makes In All Media a truly global company driven by a community of dedicated, talented individuals self-organizing into multi-disciplinary teams, producing the best possible output for our world-class clients.


We're hiring! Email us your CV: recruiting@inallmedia.com


Contact Us: us@inallmedia.com

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