EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Job DescriptionPosition: JIRA Admin
Location: Dallas TX
Duration: Long Term
Position Type: Contract
Job Description:-
We need to identify a resource to help us configure JIRA for GWS. Someone who is familiar with the JIRA product, has a Service Management background and has past experience setting up the tool.
We will use JIRA for Service Management functions (Incident, Problem, Change, and Request Management) and Finance based workflow approval tracking (JE approvals, cash application approvals, etc.).
The main systems that JIRA will support will be GWS Oracle EBS/IBS and iScala.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Familiarity with the JIRA product
- Service Management background (ITSM processes: Incident, Problem, Change, Request)
- Past experience setting up/configuring JIRA/JIRA Service Management
- Experience supporting or integrating with Oracle EBS/IBS and iScala
What We Do
EROS Technologies Inc. is a global IT services and consulting company specializing in providing tailored workforce solutions and staffing, particularly in the technology sector. The company leverages AI-powered tools to deliver top-tier talent and provides 24x7x365 multi-vendor IT support, acting as a single source of accountability for mission-critical computing environments across demanding industries.
