Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities- Strategic Partnership: Partner with logistics leadership to understand business priorities and provide strategic HR support to enhance organizational performance.
- Talent Management: Lead talent management processes, including performance reviews, succession planning, and leadership development programs.
- Recruitment Strategy: Develop and implement effective recruitment strategies to meet JD's staffing needs in logistics and warehouse operations in the Netherlands.
- Employee Relations: Manage employee relations, ensure a positive work environment, and address performance or behavioral issues in compliance with Dutch labor law.
- Change Management: Support organizational change and transformation initiatives aligned with JD's global vision.
- Compliance & Benefits: Advise on compensation, benefits, and HR policies, ensuring full compliance with Dutch labor law, including the Dutch Civil Code (Book 7 & 10), Working Hours Act (Wet Arbeidstijden), and the Work and Security Act (Wet Werk en Zekerheid), as well as applicable EU labor directives.
- Data-Driven Insights: Utilize HR data and analytics to continuously improve HR programs and processes.
- Culture Building: Promote employee engagement, diversity, equity, and inclusion (DEI) to strengthen JD's work culture.
Qualifications
- Experience: Minimum 5 years of HR Business Partner experience, with a background in logistics, supply chain, or high-volume distribution centers preferred.
- Communication: Fluent in English, both verbally and in writing; proficiency in Dutch is highly preferred. Strong negotiation skills and the ability to navigate a global corporate structure.
- Industry Knowledge: In-depth understanding of the logistics or supply chain industry, including operational challenges and frontline talent needs in the Dutch and Benelux market.
- Core Competencies: Solid experience in performance management, talent development, employee relations, and organizational development.
- Stakeholder Management: Excellent interpersonal and communication skills, with the ability to build trust and influence stakeholders at all levels.
- Legal Expertise: Familiarity with Dutch labor laws, including the Dutch Civil Code (Book 7 Title 10), Working Hours Act (Wet Arbeidstijden), Work and Security Act (Wet Werk en Zekerheid), and relevant EU labor directives. Knowledge of the Dutch collective bargaining (CAO) system is a plus.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Minimum 5 years of HR Business Partner experience
- Experience in logistics, supply chain, or high-volume distribution centers
- Fluent written and verbal English
- Proficiency in Dutch
- Strong negotiation skills
- Understanding of logistics or supply chain operations and frontline talent needs in the Dutch and Benelux market
- Experience in performance management, talent development, employee relations, and organizational development
- Excellent interpersonal, communication, stakeholder management, and influencing skills
- Familiarity with Dutch labor laws, including the Dutch Civil Code, Working Hours Act, Work and Security Act, and relevant EU labor directives
- Knowledge of the Dutch collective bargaining agreement system
JD.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JD.com and has not been reviewed or approved by JD.com.
-
Fair & Transparent Compensation — Base pay is often described as acceptable or good relative to specific roles and regions, with some employees noting competitive compensation at mid-to-senior levels. Feedback suggests overall pay is viewed as fair in context, though not exceptional.
-
Healthcare Strength — Benefits packages commonly include core medical and insurance coverage, with supplementary medical and accident insurance reported in China and comprehensive health offerings in U.S. roles. Feedback suggests these healthcare provisions bolster the total compensation value.
-
Wellbeing & Lifestyle Benefits — Offerings such as meal support, employee relief funds, mental-health resources, and health checks are highlighted in multiple locations. Feedback suggests these programs provide practical support that enhances perceived overall benefits.
JD.com Insights
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
