About CSG
CSG is a multinational organisation headquartered in the United States with employees in countries around the world.
We’re a SaaS platform company that helps some of the world’s most recognizable brands solve their toughest business challenges. Our innovative solutions and trusted experts enable companies to create customer experiences that set them apart.
At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.
Our product & team
This role is within the team that designs and develops CSQ Quote & Order, a cutting-edge order management and quoting platform. Built using the latest technology, our platform modernizes industries like telecommunications and banking.
Our team promotes a collaborative culture where everyone’s contributions are valued, and diversity is celebrated. We prioritize continuous learning and improvement to keep our product competitive, and ensure CSG remains an exciting workplace.
Due to growing demand from high-profile customers, our team is expanding in 2025 and that's where you come in!
About our technology
Our product adopts a microservice architecture for scalability and flexibility, using Kafka for event streaming and PostgreSQL for data storage.
We use Kubernetes to orchestrate our containers, allowing us to offer cloud (AWS & Azure) and on-premise deployment options of our platform. Our infrastructure is maintained by a state-of-the-art gitops/IaC pipeline.
We heavily lean on open-source tools and libraries, as well as maintaining our own, to make development faster, simpler, and more consistent. Our code is managed using Git, undergoes peer review before we test, package and deploy through our CI/CD pipelines.
About the role
As a Java Lead Engineer, you will drive technical direction, mentor and empower your team, and collaborate across squads to deliver robust, scalable solutions for the CSG Quote & Order product. You’ll be the go-to person for technical decisions and will play a key role in defining our development standards, architecture, and best practices.
In your first 90 days, you’ll get comfortable with our system, build strong relationships across the Quote & Order team, and design new features to deliver awesome outcomes for our customers.
What you will do
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Help shape our technical roadmap, aligning system architecture and development priorities with long-term business goals.
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Code software! We want 25% of your time to be spent working on R&D projects / product development.
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Champion clean, efficient code by giving thoughtful PR feedback and holding the team to high standards.
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Be a real multiplier on your team’s efficiency. Proactively address inefficiencies/blockers, critically assess your team's performance, and provide targeted coaching so others can level up their skills.
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Collaborate with product and design teams to translate customer needs into impactful, user-friendly features.
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Take ownership across our systems. Spot inefficiencies, resolve bottlenecks and keep everything running like clockwork.
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Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.
Role requirements
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You’ve been building with modern Java SE (17+) for 8+ years and know your stuff.
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You’ve successfully led teams, provided mentorship, and made high-impact technical decisions.
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You thrive on teamwork, can communicate and collaborate easily with your teammates.
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Linux and Docker are your natural habitat. You’re completely at home in this environment.
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You know your way around the development tools like GitHub, Maven and Kubernetes
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Bonus points if you’ve dabbled in: AWS/Azure, PL/PGSQL, MyBatis, Camunda BPMN Engine, REST API frameworks and other parts of our technology stack.
Employee benefits
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Work from anywhere: CSG has a global policy called "Flexibility First" that allows employees to work from wherever they feel most productive. The Quote & Order team does not maintain a dedicated office space, so your position will be 100% remote with the exception of several in-person workshops during the year (in Bali – see below – and Melbourne).
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Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.
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Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.
Location(s):
Australia Remote
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.
That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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