Java Backend Engineer

Posted Yesterday
Hiring Remotely in USA
Remote
150K-170K Annually
Senior level
Natural Language Processing • Software • Conversational AI
It’s not about the AI, it’s about the conversation. We put conversations at the center of business for our customers.
The Role
Design, build, and maintain low-latency, high-availability backend services and REST APIs. Troubleshoot production issues, improve performance, write technical specs, participate in on-call rotations, and collaborate on the bot runtime platform.
Summary Generated by Built In

Location: USA  Remote Status: Fully Remote (#LI-Remote)

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Position Overview

We are seeking a skilled Java Backend Engineer to design and build high-performance, scalable systems.. In this role, you will develop and maintain low-latency, high-availability backend services, with a strong focus on RESTful API design and system reliability. You will play a key role in troubleshooting production issues, enhancing existing codebases, and ensuring optimal application performance.

You Will: Key Responsibilities & Impact
  • Design and develop high-volume, low-latency applications for mission-critical systems and deliver high-availability and performance
  • Design REST-based backend services
  • Debug production issues and help maintain existing code
  • Development of technical specifications and documentation
  • Participate in on-call rotations
  • Work with Bots & Automation team in building next-generation bot runtime platform
You Have: Required Skills & Qualifications
  • Bachelor's degree in Computer Science or a related field
  • 7+ years of experience building successful production software systems
  • Solid understanding of Data Structures and Algorithm Design
  • Strong programming skills in Java springboot with good knowledge of multi-threading.
  • Expert-level knowledge of Databases (SQL, NoSQL) like Cassandra, MySQL
  • Experience with Data Processing tools like Kafka, Airflow, Apache Spark, Hadoop
  • Experience building REST APIs & debugging distributed microservice-based applications
  • Experience with Git, Jenkins, and other Development tools
  • Experience integrating with third-party APIs
  • Experience in Kubernetes 
  • Experience with NodeJS & Python is a plus but not necessary
  • Experience with GCP and AWS is a plus.

The salary range for this role will be between $150,000 - $170,000 USD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications.

Our Benefits & Perks

We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees.

๐Ÿฅ Health & Wellbeing
  • Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs.

Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling.

๐Ÿ’ฐ Financial Security & Growth
  • 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match (100% match on the first 3% contribution and 50% match on the next 2% contribution)

HSA & FSA Plans:  To help you plan for health related expenses on a pre-tax basis

  • Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth.
  • Additional Insurances: Basic and supplemental  life insurance,  Accidental Death & Dismemberment (AD&D) insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance.
  • Development: Access to internal professional development resources.
๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ Time Away & Family Support
  • Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval.
  • Paid Public Holidays.
  • Generous Parental Leave Policy: Including maternity/paternity support and fertility services.
๐Ÿ’ป Workplace Flexibility
  • Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also maintain dedicated WeWork space for those who wish to meet colleagues or collaborate in person.
Why Youโ€™ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson: Equal Opportunity Employer

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.

Accessibility Commitment

LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact [email protected]


 

Skills Required

  • Bachelor's degree in Computer Science or a related field
  • 7+ years of experience building successful production software systems
  • Solid understanding of Data Structures and Algorithm Design
  • Strong programming skills in Java Spring Boot with multi-threading knowledge
  • Expert-level knowledge of Databases (SQL, NoSQL) like Cassandra, MySQL
  • Experience with data processing tools such as Kafka, Airflow, Apache Spark, Hadoop
  • Experience building REST APIs and debugging distributed microservice-based applications
  • Experience with Git, Jenkins, and other development tools
  • Experience integrating with third-party APIs
  • Experience in Kubernetes
  • Experience with NodeJS and Python
  • Experience with GCP and AWS
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The Company
HQ: New York, New York
1,000 Employees
Year Founded: 1995

What We Do

Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades. Our award-winning Conversational AI platform, Conversational Cloud®, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.

Why Work With Us

We build warmth into our work and our workplace by making all people feel seen, valued, and heard. Dream Big, Help Others, Pursue Expertise and Own It. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,000 employees.

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