We are seeking a Java Backend Developer Support. This role is heavily hands-on, covering L1/L2 application support, backend development, system integration, performance tuning, and close collaboration with business and IT stakeholders to ensure system stability, availability, and security.
Key ResponsibilitiesProvide L1/L2 application support for General Insurance Core and Frontend systems
Perform incident resolution, root cause analysis, and BAU maintenance activities
Design, develop, and enhance backend components using Java/J2EE technologies
Support system integrations and onboarding of new interfacing applications
Manage patching, performance tuning, and vulnerability mitigation activities
Monitor application health, logs, and system stability
Support SIT, UAT, and production releases, including product launches
Conduct system and integration testing and coordinate with business users
Prepare and maintain technical documentation (BRD, design specs, test plans, impact assessments)
Review vendor test results, deployment packages, and release notes
Provide periodic application health and status reports
Carry out end-of-day (EOD) processing support
Mentor junior engineers and promote DevOps best practices
Backend & Application Development
Java, J2EE, and server-side technologies (Struts, Spring, Hibernate, REST APIs)
Strong backend troubleshooting, enhancement, and performance tuning experience
Database & SQL
Strong SQL experience (complex queries, optimization, debugging)
Architecture & Integration
Microservices architecture and distributed systems
System integration and interfacing applications
Operating Systems & Support
UNIX / Linux (log analysis, scripts, troubleshooting)
Application support (L1/L2), incident management, BAU support
Testing & Release Support
SIT / UAT support, test planning, and validation
Domain Knowledge
General Insurance systems (Policy Administration, product rules, GI workflows)
Security & Performance
Performance tuning, patching, vulnerability monitoring and mitigation
Experience leading or mentoring junior engineers
Exposure to DevOps practices and CI/CD
Experience working with vendors and third-party systems
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
