The Role
The Sales Manager will develop sales strategies for key accounts in Japan, manage customer relationships, oversee account maintenance and communication with internal teams, and ensure quality and profitability in business operations. They will work closely with operations and marketing teams to align on customer expectations and drive results.
Summary Generated by Built In
Job Summary:
Sales Manager:
- Work with the team to increase sales in Japan org.
- Promote products to Japanese customers to increase sales in Japan.
- Work with channel partners to increase sales.
- Run the numbers to make sure to understand on where the sales is an where it need to be for our growth.
Responsibilities:
- As key account manager to build winning strategy for key accounts
- Able to integrate the industrial perspective through key accounts and set up winning strategy for markets accordingly
- Account management: includes account development plan, business strategy, key DIN/DWIN goal, critical issue escalation and close-loop tactical execution. Initiate customer product road, set up executive appointment, manage forecast and backlog related business planning.
- Account maintenance: require updates at least once a quarter to update customer’s roadmap, org-chart, contacts, challenges, revenue projection and competitor’s progress.
- Manage communication: Communicate customer expectation and requirement crystal clear back to internal marketing and engineering team. Collecting feedback from internal stakeholders and sending proper approval back to set accurate customer expectation.
- Team alignment: Provide weekly comprehensive customer status report and set up weekly call to close-loop every open issue. Helping the organization to innovate and to develop new business models based on customer needs and requirements.
- Project management: Work as a driver, deal critical issue escalation and close-loop tactical execution. Identify impacts, critical path and challenges, could take full use of resources and lead to win.
- Business operation: Working closely with operations to ensure quality and profitability in delivery by securing contract fulfillment, including the delivery of services, is the sponsor of customer projects.
- Customer relationship setup: Building relationships with working level and senior customer executives to achieve "trusted partner" status and address the entire business needs of the customers.
Minimum Qualifications:
- Proven sales performance, ability to achieve DIN and DWIN in competitive market and considerable business operation experience
- Excellent logical thinking and comprehension skills
- Willing to take challenging assignments and capable of ability to work well under pressure
- Strong focus on achieving results and operational excellence with good strategic thinking and team work
- Positive, optimistic and responsive
- Good communication, presentation and coordination skills
- Fluent in Japanese & English verbal and written communication
Desired Qualifications
- Over 8 years working experience in semiconductor products promotion, experience of signal integrity products preferred
- Over 5 years working experience for key accounts like Sony, Panasonic preferred
- Strong learning ability to learn new technology and products
- In-depth technical and application knowledge in Wireless module industry especially for Datacom & Telecommunication applications
The Company
What We Do
Semtech Corporation is a high-performance semiconductor, IoT systems and Cloud connectivity service provider dedicated to delivering high quality technology solutions that enable a smarter, more connected and sustainable planet.