The Role
Cleans and maintains fitness club facilities, including floors, locker rooms, equipment, wet areas, windows, and common spaces. Restocks supplies, removes waste, performs minor painting and cosmetic repairs, supports preventive equipment maintenance, reports facility issues through ServiceChannel, and escalates member complaints. Requires safe use of cleaning chemicals, ladders, and tools, along with the ability to perform physically demanding tasks and work independently.
Summary Generated by Built In
Job Summary & Responsibilities
JOB SUMMARY
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Cleans and dusts walls, mirrors, countertops, glass, and windows
* Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
* Cleans and dusts all weight and cardio equipment
* Restocks supplies
* Empties clubs' garbage and recycling containers
* Completes daily and weekly scope of work as assigned
* Performs special cleaning projects as assigned
* Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas
* Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
* Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
* Performs minor painting as approved / directed by General Manager and Facilities Technician
* Use all janitorial supplies in accordance to product labels and club manuals
* Report all newly identified facility maintenance issues via Service Channel
* Report any member complaints to the General Manager
* Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
* Cleans and dusts all weight and cardio equipment
* Restocks supplies
* Empties clubs' garbage and recycling containers
* Completes daily and weekly scope of work as assigned
* Performs special cleaning projects as assigned
* Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas
* Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
* Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
* Performs minor painting as approved / directed by General Manager and Facilities Technician
* Use all janitorial supplies in accordance to product labels and club manuals
* Report all newly identified facility maintenance issues via Service Channel
* Report any member complaints to the General Manager
ORGANIZATION RELATIONSHIPS
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
* Cleaning practices and procedures
* Understand and follow written instructions
* Effectively communicate (verbal and writing skills)
* Work independently in the absence of supervision
* Attention to detail
* Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level/Certifications
* High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
* Six months of janitorial experience
Physical Demands/ Environmental Conditions
* While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
* Frequently required to climb, balance, stoop, kneel, crouch, or crawl
* Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
* Telephone usage: Ability to communicate with internal and external members
* Required usage of cleaning chemicals, ladders, and cleaning utensils
* Regularly exposed to moving mechanical parts
* Noise level in the environment is occasionally loud
Travel Requirement
* Travel from club to club may be required
Knowledge, Skills & Abilities
* Cleaning practices and procedures
* Understand and follow written instructions
* Effectively communicate (verbal and writing skills)
* Work independently in the absence of supervision
* Attention to detail
* Establish and maintain cooperative working relationships with those contacted in the course of duties
Minimum Educational Level/Certifications
* High School Diploma or General Education Diploma (GED)
Minimum Work Experience and Qualifications
* Six months of janitorial experience
Physical Demands/ Environmental Conditions
* While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
* Frequently required to climb, balance, stoop, kneel, crouch, or crawl
* Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
* Telephone usage: Ability to communicate with internal and external members
* Required usage of cleaning chemicals, ladders, and cleaning utensils
* Regularly exposed to moving mechanical parts
* Noise level in the environment is occasionally loud
Travel Requirement
* Travel from club to club may be required
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Skills Required
- High School Diploma or General Education Diploma (GED)
- Six months of janitorial experience
- Knowledge of cleaning practices and procedures
- Ability to understand and follow written instructions
- Effective verbal and written communication skills
- Ability to work independently without supervision
- Attention to detail
- Ability to establish and maintain cooperative working relationships
- Ability to stand, walk, and use hands and arms regularly
- Ability to climb, balance, stoop, kneel, crouch, or crawl
- Ability to lift up to 25 pounds regularly and up to 100 pounds occasionally
- Ability to use cleaning chemicals, ladders, and cleaning utensils
- Ability to work around moving mechanical parts and occasional loud noise
24 Hour Fitness Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 24 Hour Fitness and has not been reviewed or approved by 24 Hour Fitness.
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Wellbeing & Lifestyle Benefits — Free gym membership and employee discounts are viewed as meaningful day-to-day perks that add tangible value. Discounted personal training and wellness offerings further support lifestyle-oriented benefits.
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Retirement Support — A 401(k) with company match is offered, providing a foundation for long-term savings. This is positioned as part of the core package for eligible roles.
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Inclusive Benefits Coverage — Medical, dental, and vision coverage extend to full-time and many part-time employees. This breadth of eligibility expands access beyond only full-time staff.
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The Company
What We Do
Celebrating over 35 years as an industry leader, 24 Hour Fitness is committed to creating a healthier, happier world through fitness. We know our greatest responsibility is the physical and mental well-being of our members, team members and guests, and we are constantly innovating and reimagining our approach to support their journey and ultimate results. 24 Hour Fitness has over 275 clubs in 13 states, and offers a wide variety of strength, cardio and functional training equipment, group fitness classes, personal training, virtual training and digital offerings through our 24GO® app.
