J.P. Morgan Wealth Management - Vice President - Supervisory Manager - Houston, TX

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Houston, TX, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supervise a territory of Financial Advisors, manage high-risk escalations, conduct account and book reviews for suitability and compliance, develop securities regulatory expertise, update procedures, escalate issues, and mentor and evaluate staff.
Summary Generated by Built In

J.P. Morgan Wealth Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals while utilizing the latest technology and resources of the entire firm. Our Wealth Management teams develop deep, personal relationships with clients to provide goals-based financial planning advice and to deliver sophisticated products and solutions to meet their generational wealth management needs.

As a Supervisory Manager in Chase Wealth Management, you will exhibit leadership and operational expertise when performing designated supervisory duties to oversee a territory of Financial Advisors. You will be responsible for managing complex, high risk escalations from end-to-end and outreach to executive level stakeholders.

Job Responsibilities:

  • Monitor and analyze the progress of active account and book reviews, as well as staff productivity.
  • Identify opportunities to address issues, risks, and exposures, and engage senior leadership to take action on identified issues.
  • Ensure the team fully understands their responsibilities to perform high-quality work and adapt to the changing regulatory environment.
  • Comprehend system logic used in conducting risk-based reviews and further develop and refine rules based on prior findings.
  • Review, draft, or update desktop procedures as needed, and effectively communicate changes to team members.
  • Develop subject matter expertise in securities rules and regulations through knowledge acquisition, research, and training.
  • Implement account reviews to monitor the ongoing suitability of investments and activities in client accounts.
  • Conduct Advisor book reviews to identify trends or patterns requiring further review that may impact multiple customers.
  • Identify and escalate potential issues to appropriate parties for further action.
  • Collaborate with the Sales Practice Review team to escalate potential issues to the Disciplinary Action Forum.
  • Supervise the development and mentoring of staff at varying levels of expertise; assess staff performance; prepare and deliver performance evaluations; and participate in recruiting, interviewing, retaining, and recommending pay actions for staff.

Required Qualifications, Capabilities, and Skills:

  • Minimum of 5 years of experience in a principal capacity and 2 years of experience within the securities investment industry supervision, compliance, or risk capacity, in retail investments.
  • Proficient knowledge of regulations, BI requirements, fiduciary oversight, and financial planning strategies.
  • Eagerness to engage directly with clients and advisors.
  • Must hold FINRA Series 7 and one or more of the following licenses: FINRA Series 66 (63/65), 9/10 (4,24,53). appropriate State Life & Health Insurance license. Additional licensing requirements must be met within 120 days of hire.
  • Competent knowledge of relevant securities rules, regulations, guidelines, securities products, and industry practices.
  • Strong critical thinking, analytical research, and quantitative skills with the ability to provide clear, concise, and timely resolution to issues.
  • Excellent written and verbal communication skills, including the ability to communicate with all levels of management.
  • Exceptional time management, risk analysis, proven judgment, problem-resolution and decision-making skills.
  • Ability to understand new investment products, Advisor/Banker compensation plans, and firm-wide policies and procedures to conduct reviews.
  • Ability to build relationships across business functions to obtain necessary information for conducting reviews.
  • Ability to travel 50% of the time.

Preferred Qualifications, Capabilities, and Skills:

  • Bachelor’s Degree preferred.
  • Experience as a Supervisory or Compliance professional preferred.
  • Advanced knowledge of FINRA, MSRB, and SEC rules and regulations.
  • Experience working alongside Advisors preferred.

FEDERAL DEPOSIT INSURANCE ACT: 

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Skills Required

  • Minimum of 5 years experience in a principal capacity
  • Minimum of 2 years experience in securities investment industry supervision, compliance, or risk in retail investments
  • Must hold FINRA Series 7 and one or more: Series 66 (63/65), 9/10 (4,24,53), and appropriate State Life & Health Insurance license; additional licensing within 120 days
  • Proficient knowledge of regulations, BI requirements, fiduciary oversight, and financial planning strategies
  • Competent knowledge of securities rules, regulations, guidelines, products, and industry practices
  • Strong critical thinking, analytical research, and quantitative skills
  • Excellent written and verbal communication skills, ability to communicate with all management levels
  • Exceptional time management, risk analysis, judgment, problem-resolution and decision-making skills
  • Ability to understand new investment products, compensation plans, and firm policies to conduct reviews
  • Ability to build relationships across business functions to obtain necessary information for reviews
  • Ability to travel 50% of the time
  • Bachelor's Degree
  • Experience as a Supervisory or Compliance professional
  • Advanced knowledge of FINRA, MSRB, and SEC rules and regulations
  • Experience working alongside Advisors

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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