Job Summary:
We are seeking an experienced Ivalua Application Administrator to join our team and lead the design, configuration, support, and continuous improvement of enterprise Ivalua solutions.
The ideal candidate should possess strong expertise in the Ivalua platform, deep functional knowledge of Procure-to-Pay (P2P) and Source-to-Pay (S2P) processes, and hands-on experience with ERP integrations.
This role requires a techno-functional professional capable of independently managing solution design, troubleshooting complex issues, collaborating across teams, and ensuring smooth procurement operations across global business units.
Key Responsibilities/Your role:
1. Ivalua Support & Issue Resolution
- Act as the primary point of contact for Ivalua-related functional and technical support.
- Analyze, troubleshoot, and resolve user issues logged through ticketing systems such as Jira.
- Investigate root causes and provide timely resolutions for system defects, process issues, and integration failures.
- Escalate unresolved or critical issues to AMS partners or Ivalua support teams and track them through closure.
2. Solution Design & Configuration
- Design, configure, and enhance Ivalua modules based on business requirements.
- Translate procurement process requirements into scalable Ivalua solutions aligned with best practices.
- Configure workflows, business rules, forms, approval chains, master data logic, and integrations.
- Participate in solution architecture discussions and recommend optimized design approaches.
3. Integration Management
- Collaborate closely with ERP teams to resolve integration-related issues.
- Support integration design involving APIs, web services (SOAP/REST), CSV/XML interfaces, and middleware connectivity.
- Validate data exchange flows between Ivalua and external enterprise systems.
4. Stakeholder Coordination
- Work with internal business users, procurement teams, IT teams, AMS vendors, and third-party partners.
- Coordinate with external support teams for deeper technical investigations.
- Ensure alignment between business expectations and delivered system capabilities.
5. Documentation & Continuous Improvement
- Create and maintain functional specifications, configuration documents, solution design documents, and knowledge base articles.
- Track recurring issues and recommend process and system improvements.
- Support release management, testing cycles, defect triaging, and production deployment validation.
Your team:
You will be part of a team of 100 colleagues within the ICT Applications department. Together, the team develops, maintains, and supports the Ivalua platform from an IT perspective.
You will be part of the ICT Application Supply team and will collaborate closely with colleagues and internal stakeholders while working alongside experienced team members who support professional growth and continuous learning.
Required Qualifications:
- 5–8 years of relevant experience with procurement technology.
- Strong hands-on experience in Ivalua configuration and solution design.
- L3 certification in Ivalua modules.
- Solid understanding of S2P / P2P procurement processes.
- Knowledge of Ivalua modules such as:
- Requisitioning
- Sourcing
- Supplier Management
- Contract Management
- Procure-to-Pay
- Experience working with:
- REST / SOAP APIs
- XML / CSV integrations
- Web services and interface troubleshooting
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Preferred Qualifications
- Bachelor’s or Master’s degree in Computer Science or a related field (or equivalent experience).
- Prior experience in global multi-country Ivalua implementations.
- Exposure to AMS support models and ticket management processes.
- Experience with SQL queries, data troubleshooting, and interface validations.
- Knowledge of Agile (SAFe) ways of working.
Key Competencies
- Techno-functional mindset
- Strong troubleshooting orientation
- Effective stakeholder communication
- Process-driven and detail-oriented approach
- Ability to work independently in a fast-paced environment
We value diversity and inclusion
We believe that diverse perspectives make us stronger. We welcome applications from people of all backgrounds, identities, and experiences. If you are interested in this role but are unsure whether you fully meet all the qualifications, we would still love to hear from you.
Skills Required
- 5-8 years of relevant experience with procurement technology.
- Strong hands-on experience in Ivalua configuration and solution design.
- L3 certification in Ivalua modules.
- Solid understanding of S2P / P2P procurement processes.
- Experience working with REST / SOAP APIs, XML / CSV integrations.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Vanderlande Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanderlande and has not been reviewed or approved by Vanderlande.
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Healthcare Strength — Health coverage is described as comprehensive, with day‑one eligibility in many U.S. roles and employer‑paid protections that reduce out‑of‑pocket exposure. Feedback suggests medical, dental, and vision are a clear strength.
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Retirement Support — Retirement offerings include a 401(k) with company match and immediate vesting in the U.S. Feedback suggests this forms a solid pillar of the total rewards package.
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Leave & Time Off Breadth — Paid time off, sick leave, and paid holidays are characterized as generous relative to peers. Compressed workweek options in some roles further support time away and recovery.
Vanderlande Insights
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market. Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions. The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology. Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation. Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
