The Role
The Problem Manager oversees the Problem Management process to proactively prevent incidents and minimize the impact of unavoidable incidents. Responsibilities include problem identification, root cause analysis, problem resolution, preventive actions, major problem reviews, metrics reporting, collaboration with IT teams, and knowledge management.
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The Company
What We Do
Robusta Technology Group (RTG) | Empowering the tech landscape with innovative digital solutions, expertise, and collaboration. Join us to unlock your business' growth potential.
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