ITOC / MOC Engineer

Posted 8 Days Ago
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Athens, GRC
In-Office
Entry level
Information Technology
The Role
Monitor network elements, systems, and applications for performance and availability. Provide first-level support by identifying and resolving issues, escalate to second- and third-level teams, and help improve monitoring processes and tools. The role requires foundational knowledge of networking, virtualization, and security principles, basic monitoring-tool experience, continuous learning, and willingness to work shifts.
Summary Generated by Built In

Are you eager to be part of a dynamic team ensuring the continuous operation of critical infrastructures? If so, this position is for you!

 Who We Are: We are a pioneering company in the technology industry looking for new talents to join our Monitoring Operation Center (MOC) team. With specialized professionals and advanced monitoring tools, we ensure security, smooth operation and performance of our client’s systems.

 What We're Looking For: We are seeking a proactive and ambitious individual who is eager to develop skills in the field of monitoring.

You will have the opportunity to learn from the best and contribute to the detection and resolution of issues.


Responsibilities:

•    Monitoring the performance and availability of network elements,systems and applications.

•   1st level support, Identifying and resolving issues.

•    Collaborating with 2nd and 3rd level support.

•    Collaborating with other team members to improve processes and tools.


Requirements

•  Degree in a relevant field (e.g., Computer Science, Engineering).

•  Good understanding of basic principles of computer networks and virtualization.

•  Good understanding of security principles.

•  Basic experience with monitoring tools (Zabbix, Grafana, Nagios, etc.)

•  Desire for continuous learning and improvement.

•  Ability to work shifts.


We will offer you a friendly and dynamic working environment, in which you can develop your skills and competencies and a workplace with a strong focus on values and work-life balance.

Skills Required

  • Degree in a relevant field such as Computer Science or Engineering
  • Good understanding of basic computer networking principles
  • Good understanding of virtualization principles
  • Good understanding of security principles
  • Basic experience with monitoring tools such as Zabbix, Grafana, or Nagios
  • Desire for continuous learning and improvement
  • Ability to work shifts
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The Company
HQ: Athens
229 Employees
Year Founded: 1993

What We Do

Performance Technologies (www.performance.gr) is a trusted partner for organizations redefining themselves through digital transformation. Since 1997, we’ve helped businesses across industries grow by leveraging technology to streamline processes, improve efficiency, and achieve strategic goals. Our Four Pillars of Expertise: Cloud: Empowering businesses with scalable, flexible, and innovative cloud solutions. Analytics: Delivering actionable insights for smarter decisions and measurable outcomes. Workflow: Streamlining processes with automation to enhance agility and collaboration. Cybersecurity: Providing robust solutions to protect against evolving threats. Our Mission: We empower organizations to adapt to change, reduce costs, and stay competitive. Through tailored solutions and expert services, we help clients optimize operations, improve user experiences, and succeed in today’s fast-paced market. Strategic Partnerships: We collaborate with global leaders like AWS, Cisco, Citrix, CommVault, Dell Technologies, Dynatrace, Fortinet, HPE, IBM, Microsoft, OpenText, Oracle, Red Hat, ServiceNow, Tableau, Veeam, Vertica and VMware by Broadcom. These partnerships enable us to deliver solutions tailored to the unique needs of each client. Listed on the Athens Stock Exchange: Performance Technologies has been listed on the Athens Stock Exchange/ENA Market since September 2008 under the symbol PERF. With a team of skilled experts and a proven track record, we are your trusted partner for modernizing IT infrastructure, harnessing data, automating workflows, and fortifying security. Visit www.performance.gr to learn how we can help your business thrive.

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