Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
• Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
• At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
• Knowledge of the ITIL v3 service life cycle and ITSM best practices
• Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
• Knowledge of technology metrics, scorecard implementation, and project management best practices
• ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
• Knowledge of COBIT, ISO 2000, or CMMI
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel
Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4-year experience in Information Technology.
Additional Information** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
This is a Full-Time / Permanent job opportunity.
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• Only US Citizen, Green Card Holder can apply.
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** All your information will be kept confidential according to EEO guidelines.
Skills Required
- Minimum 4+ years experience implementing ITIL, Enterprise Service Management, Asset and Configuration Management
- At least 3 years experience with ServiceNow, BMC Remedy, or other ITSM tools as an advanced user
- Knowledge of the ITIL v3 service lifecycle and ITSM best practices
- Practical experience with agile methodologies/tools and ITIL process implementation (CSI projects)
- Knowledge of technology metrics, scorecard implementation, and project management best practices
- ITIL v3 Intermediate certificate and/or administration certificate on ITSM tools (ServiceNow, Remedy)
- Knowledge of COBIT, ISO 20000, or CMMI
- Analytical, communication, planning, and coordination skills
- Experience with project management
- Willingness to work in a management consulting environment that requires regular travel
- Bachelor's degree or foreign equivalent required (or 3 years progressive experience in lieu per year of education)
- Must be U.S. Citizen or Green Card holder; employer unable to sponsor visas
What We Do
SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.
