Job Summary
This position is responsible for assisting with multiple daily duties related to item processing including ensuring check information is valid, reconciling branch daily work, transmitting settlement files, balancing end of day reports, and providing communication to branch locations when necessary.
Essential Functions
- Key rejected MICR information to ensure dollar amounts, serial numbers, accounts, and routing numbers are all correct on checks, deposit tickets, withdrawals, cash tickets, and other records of bank transactions.
- Reconcile branch capture transactions and reach out to Dacotah Bank locations when necessary.
- Print and mail adjustment letters to customers with clear communication of discrepancies.
- Print and sort customer notices and deliver to various departments for mailing.
- Review incoming files to ensure check images are legible, balanced, and not suspicious of fraud.
- Process on-us checks for all branch locations and ensure end of day reports balance for processing.
- Process the outgoing cash letter for transit items.
- Process Canadian items and charge corresponding fees.
- Receive telephone and email inquiries from internal staff regarding customer and bank related questions and provide a timely answer.
- Verify signatures on large dollar checks.
- Process overdrafts and perform NSF returns.
- Key general ledger descriptions.
- Perform other duties as assigned.
Education & Experience
- Good verbal and written skills that are either face-to-face, over telephone with customers and co-workers, or by email.
- Detail oriented and able to perform various bookkeeping skills.
- Good typing and spreadsheet processing skills with Microsoft Excel and Microsoft Word.
- Good knowledge of computer system utilized to process banking transactions.
- Ability to work under short time frames and deadlines for completion of work.
Schedule hours: Looking for someone with availability to work 20-25 hours per week, with potential for full-time hours in the summer. Required coverage is from 2:30pm-6:30pm and additional hours may be flexible based on availability.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
As a state-chartered bank, Dacotah Bank provides banking, insurance, mortgage, and trust services to customers who enjoy existing financial relationships with us. We also market these services to prospective customers residing in or doing business from our defined trade area. Dacotah Bank's trade area includes all of North Dakota; all of South Dakota; the following counties in western Minnesota: Becker, Big Stone, Chippewa, Clay, Clearwater, Cottonwood, Douglas, Grant, Jackson, Kandiyohi, Kittson, Lac qui Parle, Lincoln, Lyon, Mahnomen, Marshall, Murray, Nobles, Norman, Otter Tail, Pennington, Pipestone, Polk, Pope, Red Lake, Redwood, Renville, Rock, Stevens, Swift, Traverse, Wilkin and Yellow Medicine; the following counties in Iowa: Lyon and Osceola; and the counties in Montana, Wyoming and Nebraska that are adjacent to North Dakota and South Dakota. On November 10, 2004, employees, stockholders, and customers observed the 40th Anniversary of Dacotah Banks, Inc. (DBI). That same year, the Aberdeen-based bank holding company, owner of a family of community banks and insurance agencies, passed the $1 billion assets mark. Today, the company's banking assets exceed $2 billion. With locations in dozens of hometowns in North Dakota, South Dakota, and Minnesota, the firm employs over 500 employees and serves over 60,000 customers, Dacotah Bank is also one of America’s largest lenders to agriculture and consistently ranks in the top 20.
