Item Processing Associate

Posted 4 Days Ago
Be an Early Applicant
Oklahoma City, OK, USA
In-Office
Junior
Fintech • Software • Financial Services
The Role
Key and balance paper and electronic deposit items, process clearing checks, approve mobile deposits, place holds per Regulation CC, perform batch uploads and reconciliations, communicate with banking centers to capture missing images, and support process improvements and cross-training.
Summary Generated by Built In

This position is part of the Item Processing (IP) department within our Bank Operations group. IP is responsible for collecting all of the paper transactions and deposits made through our various channels (banking centers, mobile phone, ATM, commercial remote deposit, etc.) and ensuring they are complete, accurate, and balanced. They also receive and process in clearing items, which are the checks written by bank customers that are being processed for settlement. This position plays a key role in the success of these processes by keying and balancing the deposit image files as they are ingested into our item processing software, communicating with banking center personnel to capture any missing deposit images, reviewing and approving the deposits made through the mobile channel, placing and processing holds in accordance with Regulation CC, and assisting other departments with the upload and approval of transactions through batch processing on the core platform.
Typical hours for this position are Monday-Friday, scheduled between 8:00 AM - 5:00 PM and some Saturdays.


Requirements include:

  • 1-3 years banking experience or college degree preferred, but not required
  • Ability to accurately 10-key at minimum pace of 9,000 keystrokes per hour and capacity to increase pace as necessary to meet deadlines
  • Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
  • Problem solving skills with strong attention to detail
  • Excellent verbal and written communication skills
  • Ability to provide a high degree of customer service
  • Ability to operate in a volume-based deadline-driven environment
  • Ability to perform job functions independently

In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 1-3 years banking experience or college degree
  • Ability to accurately 10-key at minimum pace of 9,000 keystrokes per hour
  • Ability to use standard computer software (MS Outlook, MS Excel) and learn job-specific software and web-based applications
  • Problem solving skills with strong attention to detail
  • Excellent verbal and written communication skills
  • Ability to provide a high degree of customer service
  • Ability to operate in a volume-based deadline-driven environment
  • Ability to perform job functions independently
  • Read, reference, and interpret written departmental procedures
  • Cross train on department tasks and suggest process enhancements

MidFirst Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.

  • Healthcare Strength Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
  • Retirement Support A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
  • Leave & Time Off Breadth Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.

MidFirst Bank Insights

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The Company
HQ: Oklahoma City, OK
2,197 Employees
Year Founded: 1982

What We Do

MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.

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