Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Location:
Singapore,SGPYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.
Initiates reports necessary for the business. Be the prime interface with the Product Divisions: tech support, training, spares, reliability.
Monitors the “mentor” program so that all new engineers have a defined mentor.
Executes escalation procedure.
Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
Functional Knowledge
- Installation performance management - Safety, Quality, Cycle Time, Cost
- Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.
Business Expertise
- POC with Install Productivity Group (IPG) and Business Unit (BU) for QRAM Alignment, Documentation, Training etc
- Oversee product resources availability/capacity/capability across sites
- Applies understanding of how the team relates to other closely related areas to improve efficiency of own team
Leadership
- First line people management of install engineers
- POC for FSO key ramp sites, participate service director's staff meeting
- Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines
Problem Solving
- Uses judgment to identify and resolve day-to-day technical and operational problems
- Escalation/ ramp management partner with ramp/site manager
Impact
- Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function
Interpersonal Skills
- Uses tact and diplomacy to exchange information and handle sensitive issues
May be required to interact with outside customers, vendors or suppliers
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
NoRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Skills Required
- Understanding of installation performance management, including safety, quality, cycle time, and cost
- Understanding and application of procedures and concepts within the job family
- Basic knowledge of related job families
- Experience providing first-line supervision and coaching of installation engineers
- Ability to resolve day-to-day technical and operational problems
- Ability to interact tactfully with customers, vendors, and suppliers
- Compliance with Applied Materials standards of business conduct
Applied Materials Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Materials and has not been reviewed or approved by Applied Materials.
-
Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, mental health, and wellness programs for employees and families, with coverage beginning on day one in many cases. On-site or virtual care options at major campuses further reinforce the breadth of support.
-
Leave & Time Off Breadth — Exempt employees are offered a Flexible Time Off program and U.S. teams observe 11 paid company holidays. These policies are consistently highlighted across official benefits summaries.
-
Equity Value & Accessibility — An Employee Stock Purchase Plan is widely available and presented as a core part of the U.S. package, alongside equity grants in many roles. These ownership elements are positioned as meaningful contributors to total rewards.
Applied Materials Insights
What We Do
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.
.jpeg)
