The Role
Provides customer support for a global brand through email, chat, and phone in Italian and English. Responsibilities include understanding customer needs, solving problems, delivering excellent customer experiences, and developing product or service expertise. The role requires strong communication, listening, empathy, time management, teamwork, flexibility, and computer skills. The employer offers relocation assistance to Athens, meal vouchers, renewable fixed-term employment, and private health insurance after six months.
Summary Generated by Built In
Atland World is recruiting an Italian Customer Advisor to work in Athens, Greece.
Why a Customer Advisor role is great for your professional and personal development:
- Live in a great city like Athens!
- Integrate a multicultural environment and meet people from all around the world
- Represent a worldwide brand
- Be able to achieve a great career development in a short period of time
The Job:
- Understand Customers Needs and developing Problem Solving skills
- Provide the best customer experience through Email, Chat or Phone
- Be a specialist in the product/ service you represent
Requirements
- Fluent Italian Speaker
- Good in English
- Good computer skills;
- Any kind of previous experience or contact with clients
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
Benefits
- Lots of Fun and Life Experience
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Private health insurance after 6 months of contract signature (in addition to the standard insurance).
- Relocation Package:
- Paid Flights to Athens
- Airport pick-up and administrative assistance with your registration in Greece
- Hotel Accommodation for the first 2 weeks
- Support from local real estate agencies to find accommodation
Ready to embrace a journey in the Hellenic World?
Make it happen!
Skills Required
- Fluent Italian speaker
- Good English skills
- Good computer skills
- Previous experience or contact with clients
- Excellent communication skills
- Good listening and empathy skills
- Good time management skills
- Team spirit and flexibility
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The Company
What We Do
Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.
