The Role
Provide on-site IT support for plant process workstations, servers, laptops and network devices: configure systems, troubleshoot hardware/software/OT network issues, manage backups, patching, antivirus, and IT asset management; handle incidents and requests via ticketing.
Summary Generated by Built In
- Assist in setting up and configuring computer systems, software, and network devices.
- Diagnose and troubleshoot hardware, software, and network issues.
- Assist in system updates, backups, and IT asset management.
Requirements
-Bachelor’s Degree in Computer Science .
-Experience in the administration of a network, servers, desktop systems and communication devices.
-Own and support anti-virus software on plant Process workstations, laptops, and servers.
-Responsible for Backup/Restore of critical Process workstations.
-Administer and support software patching on plant Process workstations, laptops, and servers.
-Proactively troubleshoot and solve OT network or OT systems issues.
-Proficiency in Windows and networking concepts.
-Strong problem-solving and time management skills.
-Knowledge of any IT Ticketing solution, and handling of Incidents, and Requests.
Skills Required
- Bachelor's Degree in Computer Science
- Experience administering networks, servers, desktop systems, and communication devices
- Manage and support antivirus software on process workstations, laptops, and servers
- Responsible for Backup/Restore of critical process workstations
- Administer and support software patching on process workstations, laptops, and servers
- Proactively troubleshoot and resolve OT network or OT systems issues
- Proficiency in Windows and networking concepts
- Strong problem-solving and time management skills
- Knowledge of IT ticketing solutions and handling incidents and requests
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The Company
What We Do
LeadInTop is a performance marketing agency based in the Middle East that specializes in websites, SEO, and social media marketing to help e-commerce businesses generate more leads and sales. Founded in 2017 as a pioneer in performance advertising, the company empowers e-commerce marketing and describes itself as the first leads supplier company in the Middle East, helping businesses be found on Google.
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