The IT Infrastructure & Security Manager is responsible for leading the organization's IT infrastructure, cybersecurity, and technology operations. This role ensures the availability, security, scalability, and reliability of all IT systems while protecting company assets from cyber threats and ensuring business continuity.
The successful candidate will lead infrastructure strategy, oversee security governance, manage cloud and on-premises environments, and drive continuous improvement across the organization's technology landscape.
Key Responsibilities
Manage the organization's on-premises and cloud infrastructure.
Ensure high availability, performance, and scalability of all IT systems.
Oversee servers, storage, virtualization, Microsoft 365, Azure/AWS environments, and enterprise networking.
Develop and maintain disaster recovery and business continuity plans.
Develop and execute the company's cybersecurity strategy.
Implement and maintain security controls, firewalls, endpoint protection, identity management, and vulnerability management.
Monitor security incidents and lead incident response activities.
Conduct regular security assessments, audits, and penetration testing.
Ensure compliance with security standards and best practices (ISO 27001, NIST, CIS Controls, GDPR where applicable).
Ensure stable day-to-day IT operations with minimal downtime.
Monitor infrastructure performance, system availability, backups, and disaster recovery readiness.
Manage software licensing, hardware lifecycle, and IT asset inventory.
Oversee IT service delivery and ensure timely resolution of critical incidents.
Lead, mentor, and develop the Infrastructure & Security team.
Define IT policies, procedures, and operational standards.
Manage IT budgets, vendors, contracts, and technology procurement.
Recommend and implement new technologies that improve efficiency, security, and business performance.
Partner with business leaders to align IT initiatives with organizational goals.
Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field.
Master's degree is an advantage.
7+ years of experience in IT Infrastructure, Systems Administration, or Network Engineering.
At least 3 years in a leadership or managerial role.
Proven experience managing enterprise infrastructure and cybersecurity operations.
Experience with cloud platforms (Microsoft Azure and/or AWS).
Experience implementing disaster recovery, business continuity, and enterprise security programs.
Strong knowledge of:
Enterprise Infrastructure Management
Cloud Computing (Azure / AWS)
Microsoft 365 & Active Directory
Enterprise Networking (LAN/WAN, VPN, Firewalls)
Cybersecurity Frameworks & Best Practices
Identity & Access Management (IAM)
Backup & Disaster Recovery
Virtualization Technologies
Endpoint Security & Vulnerability Management
IT Governance & Compliance
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or related field
- Master's degree
- 7+ years of experience in IT Infrastructure, Systems Administration, or Network Engineering
- At least 3 years in a leadership or managerial role
- Proven experience managing enterprise infrastructure and cybersecurity operations
- Experience with cloud platforms (Microsoft Azure and/or AWS)
- Experience implementing disaster recovery and business continuity programs
- Strong knowledge of Microsoft 365 and Active Directory
- Experience with enterprise networking (LAN/WAN), VPNs, and firewalls
- Familiarity with cybersecurity frameworks and compliance (ISO 27001, NIST, CIS Controls, GDPR)
- Knowledge of Identity and Access Management (IAM)
- Experience with endpoint security and vulnerability management
- Experience with virtualization technologies (VMware/Hyper-V) and managing servers/storage
- Experience managing backups, disaster recovery readiness, and IT asset lifecycle
- Experience with IT governance, vendor management, and technology procurement
What We Do
APEX Operations is a Saudi Arabian operations management and consulting company focused on transforming the restaurant and café sector. It provides comprehensive support across day-to-day operations, human resources, marketing, menu development, strategic guidance, and process optimization. Its mission is to let restaurant and café owners focus on their vision and growth while APEX manages operational complexities and builds efficient, profitable, scalable businesses.







