Responsibilities
- Develop and implement firmwide training programs and create supporting written and electronic materials.
- Deliver instructor-led, virtual, and recorded training clearly and effectively.
- Provide applications training via classroom, e-learning, and remote platforms.
- Schedule and execute well-organized, comprehensive training sessions.
- Identify evolving technology training needs and collaborate with management to design effective programs.
- Provide recommendations regarding training tools, initiatives, and long-term development strategies.
- Develop engaging learning experiences using multimedia tools, AI resources, and innovative instructional formats.
- Design, write, and maintain training documentation and reference materials in accordance with documentation standards.
- Create and develop e-learning modules, including scripting and storyboarding.
- Lead the implementation and administration of a Learning Management System (LMS).
- Develop and deliver orientation training on Windows, Microsoft Office, and other firm software.
- Manage and enhance the firm’s intranet, including content updates, user guides, and training sessions.
- Develop technology test plans and perform testing as needed.
- Evaluate and support implementation of emerging legal technologies, including AI-powered productivity tools.
- Assist with software rollouts and ERP platform implementation through training and documentation.
- Monitor trends in legal technology and training practices; collaborate with leadership and vendors to enhance initiatives.
- Provide firmwide technical support as needed, including application support and website/communication updates.
- Perform additional duties as assigned.
Qualifications
- Bachelor’s degree preferred.
- Minimum of three years of software training experience in a similarly sized, multi-office law firm or legal services organization preferred.
- Classroom training experience required.
- Strong technical writing and instructional design skills.
- Ability to communicate complex technical concepts clearly to non-technical users.
- Exceptional interpersonal, written, and verbal communication skills.
- Strong analytical and problem-solving abilities.
- High attention to detail and strong proofreading skills.
- Ability to manage multiple priorities effectively.
Technical Knowledge
- Proficiency in standard legal and business software platforms, including:
- Microsoft Windows
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Document management systems
- Legal macro and forms software
- PDF editing and redlining tools
- Metadata management tools
- Court e-filing processes (California experience preferred)
- ERP systems (experience preferred)
- AI-powered legal tools and productivity platforms (highly desirable)
- Familiarity with graphic design or content creation tools is a plus
- Exposure to VoIP phone systems is preferred
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What We Do
GHJ is an accounting and advisory firm that specializes in nonprofit, food and beverage, entertainment and media and health and wellness companies. Previous recipient of the Los Angeles Chamber of Commerce Employee Champion For Life Work Harmony Award and named a “Best Places to Work” by the Los Angeles Business Journal eight times since 2008, GHJ is passionate about helping clients and its people #BeMore by focusing on building thriving businesses and creating a better future. GHJ works as a business advocate for its clients — providing personalized service and building long-term relationships to help position our clients for growth. Through its affiliation with HLB International, a global network of independent professional accounting firms and business advisers, GHJ is able to partner with other top firms across major cities throughout the U.S. and the world. GHJ’s audit, tax and advisory teams leverage the HLB network to better serve its clients and give clients access to member firms in over 158 countries across the globe and over 775 offices worldwide. Also ranked as a top-20 largest accounting firm on the Los Angeles Business Journal’s Book of Lists, GHJ has 15 partners and more than 160 staff members that serve over 3,000 clients. GHJ is a member of the American Institute of Certified Public Accountants (AICPA), the AICPA Governmental Audit Quality Center (GAQC), the California Society of CPAs and the California Association of Nonprofits (CalNonprofit).
