Job summary
We’re looking for an IT Trainee to join our team. You may not have work experience yet, but if you have a finished education related or unrelated to IT, can demonstrate the right work ethics and thinking level along with solid analytical skills, this position is ideal for you. We believe in providing growth opportunities, and we offer a two-year IT training program where you can work and learn simultaneously. As IT Trainee, you will start on the support department.
Location: The Netherlands
Responsibilities
- Picking up and maintain of tickets received in the Service desk based on the used procedures.
- Testing of the software and making sure that functionality is delivered correct.
- Making application (releases) available for customers.
- Communicate with customers when new release is available.
- Communicate with the Teamlead Support about the planning and changes in planning
- Awareness of open items at customers and in case required communicate with teamlead/managers
- Meet SLA agreements
Requirements
- Bachelor degree (HBO level)
- 0-2 years work experience
- Affinity with IT
- Excellent communicative skills
- Excellent in English and local language, written as verbal
- Basic knowledge of SQL for querying and data management. (Preferred but not mandatory)
- Familiarity with the Oracle Suite, including its applications and functionalities. (Preferred but not mandatory)
What We Offer
- Comprehensive employee benefits including company pension plan
- Opportunity to grow your career with a rapidly growing organization with leadership commitment to promote from within first
- 25 vacation days based on fulltime employment
- Sport allowance
- Different outings and team activities
Top Skills
What We Do
PairSoft brings together two industry leaders to form the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica, and Sage ERPs.
