At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Position Summary:
This role will enable Elanco’s IT strategy for the Brazil commercial affiliate and support the IT operations.
Reporting to the Brazil TechOps Manager, you will engage with local business teams ensuring the successful delivery of global and local IT solutions & services as well as coordinating with IT service providers to maintain stability.
Responsibilities:
TechOps IT is at the heart of the global IT organization ensuring the ‘rubber hits the road’ on Elanco’s growing digital investments positioned on modern IT architecture. The key responsibilities for this role will be related to Brazil affiliate commercial operations and are as follows:
- Represent all aspects of IT to local employees, building a strong brand for IT.
- Partner effectively with local business teams (Sales, Marketing) and Global IT to understand requirements, align technology with business strategy, and deliver integrated solutions that drive the adoption of global templates wherever possible.
- Coordinating local IT service provider resources ensuring they deliver reliable, quality IT services.
- Identify opportunities to drive value from existing IT solutions and lead the implementation of new technology-based projects to meet evolving business needs.
- Own the technology and business use of IT applications, ensuring continuous operation, systems remain in a validated state and manage lifecycles through releases and retirement.
- Ensure local compliance with data privacy requirements and drive the consistent adoption of global IT policies and standards within the Brazil affiliate.
- Execute on-demand specific IT TechOps activities such as monthly corporate telephony monitoring, quarterly IT assets disposal, in strict alignment with Elanco´s corporate policies and building schedules.
- Actively participate in the country’s operational agenda to enable site “essential wins”.
Basic Qualifications:
- Bachelor’s Degree in Computer Science or related Scientific area.
- Minimum 3+years’ experience in the implementation and support of IT systems.
- Fluent in English. Spanish is a plus.
- Strong analytical, problem solving and investigative skills.
- Proven experience coordinating Information Systems and technical projects, with the ability to manage timelines, resources, and small-to-medium scale implementations.
- Excellent communication and interpersonal skills, with a proven ability to partner effectively with diverse stakeholders and global teams.
- Strong self-management skills.
- Ability to assess customer/client needs, creatively approach solutions, and influence appropriate courses of action.
What will give you a competitive edge (preferred qualifications):
- Experience in the Animal Health industry, with a solid understanding of relevant processes and trends.
- Experience and understanding of Sales & Marketing, Commercial and Supply Business Processes.
- Experience in IT Digital Marketing projects and AI.
- Demonstrated ability to influence peers and business partners.
- Experience in Lead medium scale IT projects with minimal to moderate risks. Ensuring Compliant Application Lifecycle Management.
- Proven ability to proactively identify and resolve IT issues, managing incident escalations and providing supervisory backup for service restoration and coordination when required.
- Broad IT infrastructure experience.
- Knowledge or experience of ITIL processes.
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
Skills Required
- Bachelor's Degree in Computer Science or related scientific area
- Minimum 3+ years' experience in implementation and support of IT systems
- Fluent in English
- Strong analytical, problem solving and investigative skills
- Proven experience coordinating information systems and technical projects
- Excellent communication and interpersonal skills
- Strong self-management skills
- Ability to assess customer/client needs, propose solutions, and influence outcomes
- Experience in the Animal Health industry
- Experience and understanding of Sales & Marketing, Commercial and Supply business processes
- Experience in IT Digital Marketing projects and AI
- Demonstrated ability to influence peers and business partners
- Experience leading medium-scale IT projects and compliant application lifecycle management
- Proven ability to proactively identify and resolve IT issues and manage incident escalations
- Broad IT infrastructure experience
- Knowledge or experience of ITIL processes
- Spanish language skills
Elanco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elanco and has not been reviewed or approved by Elanco.
-
Leave & Time Off Breadth — Time off options are broad, including PTO, flexible leave, and the ability to purchase additional vacation. These provisions are highlighted as supportive of work-life balance.
-
Healthcare Strength — Health coverage includes medical, dental, and vision alongside company-paid life, disability, and wellness support. Pet insurance and assistance programs reinforce a comprehensive wellbeing offering.
-
Retirement Support — Retirement offerings include a U.S. 401(k) and, for some employees, access to a defined benefit pension. These programs add meaningful long-term value to total rewards.
Elanco Insights
What We Do
At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives. Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society. Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco
