At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
IT Technology Director Benelux Intrum Benelux
IT Strategy, Digital Transformation & Business Impact
Netherlands & Belgium | Hybrid | €8.365 – €11.950 + bonus + executive benefits
About the Company
Intrum is an international organization with a strong market position in Credit Management, operating across multiple European markets. The Benelux region is strategically critical to our growth ambitions and plays a central role in our ongoing transformation journey.
As we accelerate towards a more digital, data-driven, and scalable operating model, technology is no longer a support function—it is a core driver of performance, innovation, and competitive advantage.
The Opportunity
We are looking for a forward-looking Technology Director Benelux to lead the regional technology agenda across operations, delivery, governance, and continuous improvement as a true business enabler.
This role is both strategic and operational, requiring a leader who can define direction while ensuring execution. You will shape the future of technology within the region and directly influence business performance, efficiency, and growth.
It combines strong IT leadership with a clear focus on how technology can create business value—through modernization, digital enablement, automation, data, and AI applied in practical ways that improve performance, resilience, and growth. You will help ensure a secure, reliable, and efficient IT foundation while partnering closely with business leaders and Global IT to shape priorities, unlock opportunities, and translate strategy into tangible outcomes.
Context:
- Transitioning from traditional IT delivery to business-driven technology
- Modernization of legacy systems and operating models
- Increasing focus on data, automation, and AI-led innovation
You will work closely with business leaders and Global IT to manage day-to-day performance, strengthen governance, develop the team, and deliver the roadmap for the market. At the same time, you will act as an enabler and bridge between business ambition and technology execution—helping to identify opportunities to simplify processes, increase productivity, improve customer and colleague outcomes, and support sustainable business growth through technology.
Your Mission
To transform technology from a functional capability into a strategic growth driver—delivering measurable business value, resilience, and scalability across the Benelux.
Role Overview
As Technology Director, you hold end-to-end accountability for IT across the Benelux region, including strategy, operations, governance, and transformation initiatives.
You work closely with business leadership and global IT to ensure alignment between strategic priorities and operational delivery.
- Reporting line: [CIO / Managing Director Benelux]
- Scope: Multi-country (NL & BE)
- Leadership: Internal teams + external partners/vendors
- Environment: International matrix organization
Key Responsibilities
Strategy & Transformation
- Define and execute the Benelux IT strategy aligned with business goals
- Translate corporate strategy into actionable roadmaps and investment priorities
- Lead digital transformation initiatives (cloud, data, automation, AI)
Operations & Delivery
- Oversee IT operations, service delivery, and project execution
- Ensure high performance, reliability, and scalability of IT services
- Drive continuous improvement and operational excellence
Governance, Risk & Security
- Establish robust governance frameworks and compliance standards
- Ensure strong cybersecurity posture and risk management
- Manage budgets (multi-million € scope) with focus on value creation
Leadership & Stakeholder Management
- Lead, inspire, and develop high-performing teams
- Manage strategic vendors and partners
- Act as trusted advisor to senior business stakeholders
- Navigate complex stakeholder landscapes within a matrix structure
Success Profile (First 12 Months)
- Defined and implemented a clear, business-aligned IT roadmap
- Delivered measurable improvements in service levels and operational efficiency
- Initiated or completed key modernization programs
- Strengthened alignment between business and IT
- Achieved cost optimization and/or value creation initiatives
Your Profile
You are a senior technology leader with strong experience in corporate IT, ideally in a fast-paced environment. You combine strategic thinking with operational delivery and can lead both day-to-day IT performance and longer-term development in a matrix organization. You know how to work across business and technology teams, influence senior stakeholders, and bring structure, energy, and direction to ongoing change. Experience with digital innovation, automation, or AI-enabled improvement is an advantage.
Experience
- Senior leadership experience in IT, digital transformation, or business technology
- Proven track record in leading complex, multi-entity IT environments
- Experience managing P&L / budgets, vendors, and performance
Capabilities
- Strong strategic thinking combined with execution power
- Exceptional stakeholder management at senior and executive level
- Solid expertise in IT governance, risk, and cybersecurity
- Vision on digital innovation (data, automation, AI)
Personal Style
- Hands-on, pragmatic, and outcome-driven
- Influential communicator and connector
- Comfortable in dynamic, international environments
✅ Fluency in Dutch and English required
Why join us
This is a visible leadership opportunity to shape technology direction, strengthen business-facing IT leadership, and help drive meaningful progress in the Benelux market. You will have the chance to influence strategy, improve operational performance, and help the business grow through technology that creates measurable value. If you are excited by the opportunity to combine strong IT leadership with innovation, continuous improvement, and business enablement, we would like to hear from you.
- A high-impact leadership role with regional responsibility
- Direct influence on business performance and strategic direction
- Opportunity to shape both technology strategy and execution
- International, fast-moving environment with strong collaboration culture
- Competitive executive package including:
- Base salary: €8.365 – €11.950/p. month
- Performance bonus
- Mobility / car allowance
- Mobile phone allowance
- Bike lease
- 28 vacation days
- Pension scheme
- Learning & leadership development
Interested?
Are you ready to lead technology beyond IT—and position it as a true driver of business success?
We look forward to receiving your application.
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!
Skills Required
- Senior leadership experience in IT, digital transformation, or business technology
- Proven track record leading complex, multi-entity IT environments
- Experience managing P&L, multi-million euro budgets, vendors, and performance
- Solid expertise in IT governance, risk management, and cybersecurity
- Exceptional stakeholder management and executive-level communication
- Ability to define and execute IT strategy and translate into roadmaps
- Experience operating in an international matrix organization and developing teams
- Fluency in Dutch and English
- Experience with digital innovation, automation, or AI-enabled improvement
What We Do
Intrum is Europe’s undisputed market leading credit management services company, with a complete range of credit management and financial services with a strong base in collection operations. We have more than 10,000 experienced employees across 20 countries in Europe. Our headquarter is located in Stockholm, Sweden, and we are listed on the Stockholm Stock Exchange. We help companies prosper by caring for their customers. Every year we support 80,000 companies in a variety of industries who have difficulties getting paid for goods and services that they have sold. Through Intrum’s wide range of credit management services, we help companies of all sizes, to improve their cash flow and increase liquidity. Every day we are in contact with 250,000 people in debt. Through our ethical approach, we listen, respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and come back in control over their financial situation. This is how we lead the way to a sound economy for companies, individuals and society as a whole
