IT Technical Support

Posted 7 Days Ago
Be an Early Applicant
Brussels, BEL
In-Office
Junior
Information Technology • Consulting
The Role
Provide hardware and software troubleshooting and maintenance for workstations and peripherals, install and configure systems and cabling, document configurations, use diagnostic tools, manage incidents/changes/configurations, apply temporary security fixes, and communicate with end users and management.
Summary Generated by Built In
Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

Are you ready to discover the role of an IT Technical Support in Netcompany? 
As an IT Technical Support you will:

  • Troubleshoot and repair software and hardware issues.
  • Perform regular hardware and software maintenance.
  • Install cables and configure systems.
  • Document system addresses and configurations.
  • Use diagnostic tools to identify problems.
  • Communicate with end users and management effectively.
  • Ensure security and functionality with temporary fixes.

Qualifications

What would make you a fit for the role: 

  • University degree in Computer Science or other relevant field
  • Minimum 1 year of relevant professional experience
  • Expertise in workstation and peripheral support (Windows 10 and above).
  • Strong knowledge of incident, problem, change, and configuration management.
  • User-focused and good communicative skills
  • Proficient in patch management and IPAM systems.
  • Fluent in English and French (minimum C1 level) for calls and written requests.

It would be considered an advantage if you have least one of the following certifications:

  • Windows 10 MCSA
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • IT Helpdesk Professional (or equivalent)
  • Google IT Support Professional Certificate
  • Microsoft Office Specialist (MOS)
  • (Advanced) Windows troubleshooting for IT
  • Call Centre Associate Certified (or equivalent)
  • Certified Network Cabling Design Professional (CNSDP)

Additional Information

Being a part of the Netcompany-Ιntrasoft team, you will be provided with: 

  • The opportunity to work in a modern environment
  • A seamless onboarding experience and a buddy to support you on your first steps
  • A competitive compensation & benefits package
  • Health and life insurance program
  • Meal and commuting allowance
  • Mobility budget or commuting allowance (if applicable)
  • Well-being activities (on premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
  • A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

#LI-VT1

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Skills Required

  • University degree in Computer Science or relevant field
  • Minimum 1 year of relevant professional experience
  • Expertise in workstation and peripheral support (Windows 10 and above)
  • Strong knowledge of incident, problem, change, and configuration management
  • User-focused with good communication skills
  • Proficient in patch management and IPAM systems
  • Fluent in English and French (minimum C1) for calls and written requests
  • Windows 10 MCSA (certification)
  • Microsoft 365 Certified: Modern Desktop Administrator Associate (certification)
  • IT Helpdesk Professional or equivalent (certification)
  • Google IT Support Professional Certificate (certification)
  • Microsoft Office Specialist (MOS) (certification)
  • (Advanced) Windows troubleshooting for IT (certification)
  • Call Centre Associate Certified or equivalent (certification)
  • Certified Network Cabling Design Professional (CNSDP) (certification)
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The Company
HQ: Copenhagen
6,701 Employees
Year Founded: 2000

What We Do

Netcompany is the fastest growing and most successful IT service company in Northern Europe. Today, we lead the way with digitalisation in Northern Europe, building modern IT solutions and introducing advanced use of technology for large global customer, side by side in agile teams. Netcompany leads the way in the next generation of IT consulting, with keen focus on Customer Value, Speed and Guaranteed delivery. We build IT solutions through agile delivery methods with speed to market. Our solutions are based on modern legacy free technology and industry standards. We build scalable robust solutions that will adapt to changing business needs, fully anchored in the organization. We know what it takes to build, operate and maintain IT solutions across all sectors and industries. We constantly challenge and innovate, and ensure that Development and Operations resources work together to ensure stability with speed. Netcompany’s vision is to be the leading digital Challenger in Northern Europe. We help Northern European businesses become future digital winners. The clients of Netcompany are large companies from a diverse array of industries and the public sector. Current and recent clients include: Danish Customs and Tax Administration (SKAT), ATP, Carlsberg, Royal Danish Ministry of Foreign Affairs, Ørsted, Airbus, Ministry of Justice (UK), Sodexo, Oslo Local Authority and Post Nord to name a few. We are headquartered in Copenhagen and besides the offices in Denmark, we are located in UK, Netherlands, Poland, Norway and Vietnam, with an employee count of more than 6500+. Privacy policy: https://www.netcompany.com/int/Privacy-Policy

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