This opportunity could be a perfect fit for someone eager to take on new challenges and grow in IT area. Are you ready to explore this exciting role with us?
What you’ll do:
Deliver qualitative IT support related to IT services and tools for internal users.
Act as the first point of contact for all IT user-related queries via phone, chat, and web forms.
Support users in navigating applications and resolving day-to-day IT issues.
Represent the voice of IT by ensuring a service-minded, customer-oriented user experience.
What will help you thrive in this role:
Ability to communicate clearly and confidently in English and Lithuanian, both spoken and written.
Basic computer knowledge and hands-on experience, including operating systems, common software applications (e.g., Microsoft Office, email tools), basic hardware troubleshooting.
Previous experience in customer or user support would be a significant advantage.
Join us to shape smarter living for people, businesses, and the planet
At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Top Employer and Sustainability Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.
Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.
What we offer
At Telia, we care about your well-being, growth, and sense of belonging:
• Additional health insurance and pension plans
• Workation: work from anywhere in the EU for up to 30 days per year
• Extra vacation days based on tenure (up to 5 additional days)
• Discounts on Telia services, including free home internet
• Partner offers and discounts (SPA, cafes, events)
• Telia Kids Club: summer camps for employees’ children
• Company-supported sports activities (yoga, basketball, running)
• Internal training, leadership programs and job shadowing to explore new roles
…and more.
Monthly salary range for this position – 1480-2220 Eur (gross) + annual performance bonuses. Although it may vary depending on your skills and experience.
Ready to make better happen?
We look forward to receiving your application by 09/12/2026. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!
If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.
Want to know more about this role? Please reach out to Laura Girgždytė at [email protected]
Equal opportunities
At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.
Join us and let’s make better happen - together!
More about our culture: www.telia.lt/karjera
Skills Required
- Fluent written and spoken English and Lithuanian
- Basic computer knowledge and hands-on experience with operating systems, common software applications (e.g., Microsoft Office), and email tools
- Basic hardware troubleshooting skills
- Previous customer or user support experience
What We Do
Our 15 000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. With a strong connectivity base, we’re the hub in the digital ecosystem, empowering people, companies and societies to stay in touch with everything that matters 24/7/365 - on their terms. Our goal is to make Telia better for customers, employees, owners and societies in the Nordics and the Baltics.
