IT Technical Specialist, SAP

We are global, we are impacting the lives of millions every day, we are making a difference!  

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.   

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.  

Job Description

About the role

The SAP Basis Analyst III, is a technical role with global responsibilities for the availability, performance and maintenance of mission critical applications. This individual will be responsible for collaborating with Infrastructure, Security and Applications teams to proactively ensure applications are sized appropriately, secure and in a supported state according regular maintenance cycles.

The IT Technical Specialist III role is to maintain overall application performance and system stability while supporting business initiatives for Application Lifecycle Management such as installations and patching, refreshes and landscape configuration.

Key Job Accountabilities

• Leads technical application upgrades 
• Act as Subject Matter Expert for architecture, security and support processes in the SAP Basis area
• Accountable for system support of deployment activities according to project timelines
• Identification and promotion of software and processes in alignment with Amcor needs
• Change agent for processes in support of maximum planned application availability
• Provide input to annual support budget 
• Support IT goals and objectives
• Recommends and develops support processes that utilize standard Amcor applications for proactive application monitoring
• Drive awareness of deployed application roadmaps in coordination with Global Application teams
• Ensure Change Control processes are followed
• Manage complex troubleshooting and the use of root cause analysis for continuous improvement
• Develop strategic technology opportunities that enhance the Amcor user experience through higher efficiency, availability or usability
• Responsible for Data Archiving execution
• Provide Architecture strategy (On-Premise/Cloud, OS, Database) according to Amcor objectives and Financial Analysis
• Design and publish monthly Metrics dashboard. Provide results and any corrective action plans to IT Leadership
• Mentor as a senior technical resource for IT Technical Specialist I while training teammates
• Design and test Disaster Recovery processes according to IT objectives

Qualifications/Requirements

• Bachelor’s degree in MIS, Computer Science or equivalent work experience
• SAP Netweaver certification is a plus. 
• Related Certifications to SAP are a plus. 
• Cloud knowledge and certification is a plus. 
• Experience supporting systems within a manufacturing environment is a plus 
• 10+ years of experience in SAP BASIS administration, 24/7 environment covering large global teams 
• 10+ years of experience administering Microsoft SQL Server or Oracle. SAP HANA is a plus
• 10+ years of work experience in IT, including software development (SDLC) & Project Management experience 
• OpenText integration and administration with SAP. 
• SAP MII knowledge is a plus. 
• SAP Cloud portfolio (SAC, Concur, Cloud ALM, SAP HANA Cloud, SAP ECS, etc..) is a plus. 

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Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

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