We are seeking a strategic and hands-on IT Team Lead to guide our cloud-first infrastructure team and advance our Zero Trust security initiatives. This role is ideal for candidates with deep expertise in Microsoft technologies, a passion for secure and seamless user experiences, and the ability to communicate optimally across technical and executive audiences. You will lead a team of engineers, drive scalable cloud operations, and serve as a key liaison between IT and the broader business.
Responsibilities- Lead and mentor a team of IT engineers focused on cloud infrastructure and endpoint management.
- Own and optimize Microsoft 365, Azure AD, Intune, and Defender for Endpoint environments.
- Implement and evolve Zero Trust security principles across identity, device, and access layers.
- Collaborate with leadership to align IT strategy with business goals and communicate initiatives in business-friendly language.
- Foster the user experience by proactively engaging with end users and ensuring secure, frictionless access to tools and services.
- Drive automation and efficiency in cloud operations and endpoint management.
- Monitor and report on system health, security posture, and compliance metrics.
Required:
- Shown experience leading IT or cloud infrastructure teams in a modern, cloud-first environment.
- Strong hands-on expertise with: Microsoft 365, Azure AD, Intune, Conditional Access, MFA, Endpoint security and compliance (Zero Trust, Defender for Endpoint)
- Superb communication skills with the ability to engage technical teams and executive stakeholders.
- Proactive approach with strong problem-solving and decision-making abilities.
- High emotional intelligence and empathy in team and user interactions.
- Microsoft certifications (e.g., MS-100, MS-101, AZ-104, SC-300)
- Experience implementing Zero Trust frameworks (e.g., NIST, Microsoft Zero Trust Maturity Model)
- Familiarity with cloud-native monitoring, automation, and compliance tools
- Background in cybersecurity, governance, or IT service management
If you thrive in a fast-paced, early-stage product development environment and are eager to make a significant impact in the field of accessibility, we would love to hear from you. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience.
Are you interested in immediate consideration? If so, please submit your resume to be considered for this role!
Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserved.
Top Skills
What We Do
Level Access is the market-leading provider of digital accessibility solutions. Our team has been at the forefront of accessibility innovation for more than 25 years, and we’ve supported thousands of organizations—from Fortune 500 companies to government agencies—to build and maintain digital experiences that work for all users.
Our work is fueled by our belief that everyone, regardless of disability, deserves equal access to digital technology. We know that sustainable, effective digital accessibility requires a holistic approach. Our complete solution combines advanced technology and automation with expert services, equipping organizations with the full suite of tools and resources they need to eliminate barriers for users with disabilities.
Why Work With Us
Level Access is a mission-driven organization that focuses on making the world a more accessible place through software and services. You have the opportunity to work with some of the most well-known accessibility professionals in the space and make a difference in the world every single day.
Gallery
Level Access Offices
Remote Workspace
Employees work remotely.
We believe in building a technology-driven company that ensures people with disabilities have a place in the workforce. We offer: Flexibility.
_0.png)
